Motor Vehicle Direct Client Service Specialist I
Vermont Staffing
Motor Vehicle Direct Client Service Specialist I
The Motor Vehicle Direct Client Service Specialist I is a fast-paced position in the Mail Processing Unit that requires dealing with a large volume of mail on a daily basis. Candidates should be able to work independently and make informed decisions. The ability to process large amounts of mail and paperwork and excellent customer service skills are required for this position. The position may be required to lift 15-25 pounds. This is not a remote position and work will take place within the Montpelier DMV offices.
Incumbents must be able to work quickly and accurately under pressure before the public eye and from telephone inquiries. Due to significant public contact, exposure to contagious illnesses is a daily risk. Incumbents must be able to multi-task and prioritize unpredictable workloads. Employees must be able to deal with confused, frustrated, and highly upset customers and handle large sums of money. Within the office setting, normal workplace conditions prevail. Occasional trips outdoors when verifying vehicle identification numbers. Incumbents must be able to perform several job duties within several different units possibly in the same day. The incumbent must be able to travel to other offices with minimal notice to assist when staffing shortages occur and various scheduled hours. Private means of transportation may be required. Overtime work may be required.