HVAC Service Technician

HVAC Service Technician

Position: HVAC Service Technician Status: Full-Time, Hourly Non-Exempt Annual Salary: $56k - $80k

Benefits: 401(k), 401(k) Matching, Health Insurance, Dental Insurance, Life Insurance, Paid Time Off, Other Voluntary Coverage

Essential Functions

• Perform maintenance and repairs of hot air, boiler, water heating, air conditioning/heat pump systems, and related components.
• Perform related plumbing, duct, and electrical work.
• Perform related installation work as needed.
• Troubleshoot, diagnose, and correct problems on HVAC systems as needed.
• Perform efficiency and combustion tests.
• Operate various modern industry related tools required to complete the job.
• Acquire and maintain required knowledge, skills and ability to perform above tasks.

Responsibilities

• Operate company vehicle in accordance with company and governmental standards.
• Maintain a clean and well-kept company vehicle.
• Maintain an adequate inventory of stock, tools and equipment in company vehicle.
• Compliance with all traffic and environmental laws and regulations.
• Compliance with all company and government safety, policy and regulatory standards.
• Compliance with all company policies and procedures.
• Complete all reports and paperwork according to company standards, policies and procedures.
• Exchange trade related knowledge and information with the supervisor and co-workers.
• Maintain a clean and well-kept personal appearance and wear company provided uniform.
• Provide professional and courteous customer service at all times.
• Accurately and honestly communicate information about products and services to customers.
• Collect payments from customers when necessary.
• Maintain confidentiality of all customer and company information.
• Collaborate with Sales Specialists, coworkers, and managers as needed to provide an excellent customer experience.
• Communicate with supervisor on a daily basis.
• Maintain accurate safety and compliance records and submit promptly as needed.
• Report any incidents promptly and accurately.
• Attend and participate in any required job training, certifications, safety meetings, and informational seminars as requested.
• Report to work as scheduled and work overtime (including on call) as needed, with minimal tardiness or absenteeism.
• Participate in an on-call schedule per company policy.
• Perform other related duties as assigned.

Qualifications and Skills

• A minimum of 2 years' experience as an HVAC Service Technician and/or completed MEP HVAC Apprenticeship is preferred.
• Maintain a valid driver's license.
• EPA Refrigerant certification-if not currently certified will need to obtain within 1 year of employment and maintain these certifications (company provided).
• CETP qualifications-if not currently certified will need to obtain within 1 year of employment and maintain these certifications (company provided).
• Ability to maintain professional manner in difficult situations and operate well under pressure.
• Attention to detail.
• Ability to work well independently and as a member of a team.
• Strong work ethic, determination, professionalism, and the desire to have a contributing role in our team's success.
• Ability to meet physical demands - climb ladders/stairs, to maneuver in attics, basements, and crawl spaces to access HVAC units and their components.
• Be capable of maneuvering equipment and materials in excess of 200 pounds with use of proper mechanical devices and/or additional man power.
• Be capable of performing work outdoors with exposure to the elements.