Assistant Manager Food Operations

Disney Cruise Line Galley Manager

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities:

• Manage accountability for all Galley staff for day-to-day and long-term operation
• Ensure recipe format, pictures, etc. are consistent in all food outlets
• Organize food tastings and dummy runs of new products and menu content
• Facilitate weekly meetings with Galley leadership; discuss operational issues and updates of new products
• Oversee ordering and stock control of the seafood and meat production areas
• Work with Hotel Stores Manager on inventory controls
• Ensure that all requisitions and stock control procedures in all outlets are being followed; hold Galley leaders responsible for proper requisitioning
• Monitor all culinary standards
• Ensure Disney Cruise Line and USPH sanitation requirements are met in area of responsibility
• Meet food cost budgets and targets as set by the Food Manager onboard
• Monitor cost control
• Ensure facilities and equipment are maintained and in good working order
• Monitor/implement garbage separation and disposal procedures
• Implement and monitor Location Operating Guidelines
• Handle and resolve guest complaints
• Monitor handling, maintenance, and reordering of operating equipment
• Coordinate all food offerings including group offerings and special requests
• Facilitate department meetings
• Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
• Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
• Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications:

• Minimum four years experience in high-volume Galley/F&B operation
• Certified working Chef or equivalent degree in Culinary Arts
• Technical and functional understanding of the ship-based food operation
• Excellent working knowledge of food and beverage products, services and equipment
• Ability to calculate and control cost potentials/projections; understand the impact on budget
• Understanding of local and international beverage laws
• Be at least 21 years of age
• Be able to speak, read and write fluent English
• Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
• Be able to work a seven-day, 70-84 hour week with limited time off
• Be able to adhere to Disney Cruise Line appearance guidelines
• Agree to share a cabin with other crew members
• Enjoy working in a high-volume, fast-paced, guest-service oriented environment
• Be flexible with your work schedule, job duties and work locations
• Appreciate diversity among guests and crew

Preferred Qualifications:

• Ship experience
• College education or equivalent industry experience

Additional Information:

This is a SHIPBOARD role. Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to be appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

Job ID: 1325846BR

Location: United States

Job Posting Company: Disney Cruise Line

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@Disney.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.