Community Service Program Officer - Limited Service

Community Service Program Officer - Limited Service

Join our team as a Community Service Program Officer, where you'll play a pivotal role in Vermont's Family Supportive Housing (FSH) Program. This program is delivered through community partners across all AHS districts in Vermont. As a Program Officer, you'll oversee program operations, provide training, offer technical assistance, and ensure effective monitoring and reporting for 11+ community organizations dedicated to housing navigation and retention services for Vermont families. You'll be part of a dynamic team committed to ending homelessness in Vermont through collaboration with community-based service providers and coalitions.

Please provide both a cover letter and resume as part of your application materials.

Primary responsibilities include, but are not limited to:

• Training: Develop and deliver training for FSH providers on the FSH program aligning with the program model and policies.
• Technical Assistance: Identify needs and provide technical assistance to FSH provider agencies to enhance program design and effectiveness.
• Monitoring: Conducting regular programmatic monitoring, including desktop reviews and comprehensive onsite evaluations.
• Reporting: Compile programmatic data and create statewide reports, sharing statewide aggregated information on program performance.

You Bring:

• A strong commitment to housing first principles, trauma-informed care, multi-generational holistic family approaches, and strengths-based relationships.
• Familiarity with housing and homeless systems of care, holistic family services, evidence-based and emerging practices in human services and housing, and federal regulations (HUD/Medicaid).
• Experience in the coordination and delivery of training and technical assistance to support best practice.
• Ability to work collaboratively, build organizational capacity, and engage in joint problem-solving. Excellent communication skills to ensure accountability and foster relationships with program leaders and direct service staff.
• Experience with monitoring and/or quality assurance processes.

What we offer:

• A supportive, passionate team.
• Hybrid work schedule of 3 days in Waterbury/in the field and 2 remote. (This is the current schedule and subject to change)
• 12 paid holidays, plus sick and vacation time.
• Excellent, health, dental, and vision insurance for employees and their families.
• Retirement plans, including a pension.
• Parental leave for all new parents, including adoptions.
• Working with a staff who is dedicated to supporting children and families, including your own.

Although the full salary range for this position is provided, new hires typically start at the salary range minimum and move through the pay steps overtime.

This position, Community Service Program Officer - Limited Service (Job Requisition #54714), is open to all State employees and external applicants. This is a Limited Service position, which is non-tenured and authorized through 09/30/2027. Limited Service positions are established for specially funded projects or programs. If you would like more information about this position, please contact Molly.Shriver-Blake@vermont.gov. Resumes will not be accepted via e-mail. You must apply online to be considered.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties require considerable travel to project sites for which a valid driver's license is required. Tact and diplomacy are required for effective performance. Considerable interaction will occur with human service providers, and other state and federal agencies. Some overtime, evening, and weekend work may be required.

Minimum Qualifications:

Bachelor's degree AND four (4) or more years in human services, housing, community development or related field.

OR

High school graduation or equivalent AND six (6) or more years in human services, housing, community development or a related field.

Preferred Qualifications:

Experience with homeless assistance programs.

Total Compensation:

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer:

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Barre Nearest Secondary Market: Montpelier