Child Support Regional Manager

Child Support Regional Manager

The role of the Office of Child Support Regional Manager includes administrative and supervisory work involving the operations of regional offices. Duties include the administration of programs to establish, modify, and enforce child support payments for a variety of customers. Duties may also include coverage of more than one office, mentoring another regional manager or having the additional responsibility for a statewide OCS program or function. Supervision is exercised over technical and clerical staff. The Office of Child Support is federally mandated to provide holistic, family-centered, trauma-informed services. Thus, in this role, impartiality, equity, empathy, and procedural justice are key. Furthermore, child support law is challenging and ever-changing. It requires adaptability, openness, and flexibility.

This position is open to all State employees and external applicants. If you would like more information about this position, please contact brett.perry@vermont.gov. Resumes will not be accepted via e-mail. You must apply online to be considered. Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Duties are performed primarily in a standard office setting, but with the need for frequent courtroom appearances private means of transportation must be available for required travel. Adversarial situations may be encountered in dealing with custodial and non-custodial parents.

Minimum Qualifications

Master's degree in human services or public administration AND two (2) years at a professional level in the broad field of human services, INCLUDING a minimum of one (1) year in a child support program or in an administrative or supervisory capacity.

OR

Bachelor's degree or higher AND four (4) years at a professional level in the broad field of human services, INCLUDING a minimum of one (1) year in a child support program or in an administrative or supervisory capacity.

OR Six (6) years at a professional level in the broad field of human services, INCLUDING a minimum of one (1) year in a child support program or in an administrative or supervisory capacity.

Preferred Qualifications

Paralegal certification

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.