Role Purpose
Designs, implements, tests and documents complex software applications
Provides effective communication with geographically distributed team members
Ensures quality through design/code reviews, TDD and BDD practices
Escalates urgent issues to Engineering Management
Can provide peer advisement to other Software and Associate Software Engineers, through code/design reviews and peer-programming efforts
Interacts with Business Analyst to ensure that specifications are satisfied
Communicates design, reliability and maintenance problems to appropriate internal resources
A Software Engineer may function in a Support Role with the following added responsibilities:
Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors
Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources