✨ About The Role
- The Director of Credentialing Operations will oversee the daily operations of the Credentialing Organization, ensuring quality and timeliness.
- This role involves building and maintaining strong relationships with clients and collaborating with various departments for seamless operations.
- The candidate will lead, mentor, and grow a team of Credentialing Specialists, promoting high performance and engagement.
- Compliance with industry standards and regulations, such as NCQA and URAC, will be a key responsibility.
- The role includes strategic planning and execution, identifying opportunities for process improvements and implementing new technologies.
⚡ Requirements
- The ideal candidate will have over 15 years of experience in the healthcare industry, particularly in credentialing operations.
- A deep understanding of compliance requirements across various accrediting bodies, payers, and government regulations is essential.
- Strong customer orientation and the ability to manage demanding customer relationships are crucial for success in this role.
- The candidate should possess empathetic leadership skills, inspiring their team and fostering a positive work environment.
- A strategic mindset with the ability to leverage technology effectively in healthcare operations is necessary.