Inside Sales Representative - Service

Inside Sales Representative- Service

We are looking for an Inside Sales Representative- Service who will work with the Service sales team in Malaysia to achieve breakthrough growth with our existing/potential customers. This individual uses the tools and methods of Veralto Enterprise System (VES) to solve problems and implement process improvements to achieve key business objectives. Responsible for growth and expansion of direct sales and profit margins within assigned accounts and/or territory/region on products or services. Establishes professional relationships with key personnel in customer accounts. Meets assigned targets for profitable sales volume and margin dollars.

What You'll Be Doing (Job Responsibilities)

• Responsible for managing the Service Reminder Program and driving revenue growth for the department by engaging customers through telecommunication, email and meetings to generate sales through quotations.
• Proactively engage with customers and provide timely, thoughtful responses to inquiries about our programs, products, and services.
• Generate and providing preliminary servicing quotation to clients.
• Execute and actively participate in marketing activities, including campaigns, promotions and other initiatives.
• Plan, execute, and analyze daily performance metrics, driving effective daily management and visual management processes for bookings and shipment receivables.
• Ensure timely order shipments to customers by collaborating with the finance and supply chain teams.
• Manage and oversee the sales funnel in SFDC for the assigned territory, ensuring optimal pipeline management.
• Oversee the collection of payments from customers.

What We Are Looking For (Skills & Qualifications)

• Bachelor's degree with 3-5 years of experience in field sales/inside sales roles.
• Chemistry/Instrumentation background would be an added advantage
• Above average written and verbal communication skills.
• Proactive and action oriented, with strong problem-solving abilities.
• Experience working in a process driven environment with experience in using CRM in a disciplined manner.
• Customer focused and strong interpersonal and communications skills.
• Ability to work independently in a fast-moving, ever-changing environment and able to effectively deal with difficult situations

What's In It for You

• You will play an integral part in shaping the OpCo and the whole platform's business in Asia, one of strongest and highly visible region with many untapped opportunities
• You will work with a team where the goal is to create an environment of continuous-improvement, wellness, and open, honest, two-way communication

Diversity, Equity, and Inclusion | Veralto : At Veralto, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page—Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Veralto and all Veralto Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.