Field Service Technician I - Charlottesville, VA And Surrounding Area (company Vehicle & 4 - day Weeks!)

Field Service Technician I

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you...
• Traveling in your job and discovering new places while making an impact on society...
• Thriving in a supportive team environment that inspires you to strive for excellence...

We offer:

• Training period: comprehensive 10-week training period - 8 weeks in the field working side by side with a dedicated trainer & 2 weeks classroom-based training in Loveland, CO.
• 3 days off per week! After completion of training, your schedule will consist of 4 shifts per week at 10-hour days based on workload demand.
• Company car (maintenance/fuel paid for by us), Cell phone, and Corporate credit card for use paying for job expenses.
• Full benefits starting Day 1 including medical/dental/vision, 401(k) with company matching, PTO (up to 17 days a year and 5 days of Paid Sick Leave)
• Hach Bonus: up to 6% of the yearly salary, paid out quarterly
• Dedicated support staff to assist you in helping your customers
• Many growth and development opportunities are available!

Travel Requirements:

• This position requires daily travel to customer sites, typically within a 2-hour radius of your home office.
• On average, 50% of weekly travel will include overnight stays. We always prioritize associate safety by booking company-approved hotels, and all travel, lodging, and meals are covered by the company!
• Occasional travel to other states within the region is expected, with trips lasting up to one week at a time.

About the Role

The Field Service Technician I is responsible for the delivery of high-quality customer service, performing preventative maintenance, routine repair, and calibration/verification of Hach devices located at our customer sites. The customer base for this role is anticipated to be a combination of municipal (i.e., drinking and wastewater treatment facilities) and industrial (i.e., power plants and food and beverage plants).

This position is part of the North America Field Service Team located in the Charlottesville, VA area and will be remote. Several locations have been listed for marketing purposes but just one position is available.

In this role, a typical day will look like:

• Performing preventative maintenance, routine repair, and calibration/verification of instrumentation using established company standard work.
• Promoting a positive customer experience and serves as on-site customer contact for technical and service-related problems.
• Submitting prompt, accurate service reports that affect billing, inventory, instrument history, and instrument failure.
• Following safe work practices according to company policy.
• Executing administrative activities in support of service visits.

The essential requirements of the job include:

• Willingness to travel daily within a 2 hour radius with 50% of weekly travel including overnight stays
• Associate/technical degree preferred, or combination of education and experience. 3+ years of field service experience and/or customer-facing roles preferred
• Experience with preventative maintenance and technical diagnostics/repair - Basic mechanical aptitude is a must
• You have a valid Driver's License and a clean driving record required

At Hach, a Veralto company, we ensure water quality for people around the world, and every team member plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team and the broader Veralto network, you'll be part of a unique work environment where purpose meets possibility: where you'll make an immediate, measurable impact on a global scale by enabling the world's everyday water needs, and where you'll have opportunities to foster your professional development and fuel your career growth.

Motivated by the highest possible stakes of climate change and global health, we're working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.

The compensation range for this role is $29.00 - $31.00 USD per hour. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.