Field Service Engineer - Columbus, OH (company Vehicle) - Remote Eligible

Field Service Engineer

Imagine yourself…

• Doing meaningful work that makes an everyday impact on the world around you.
• Growing your expertise and expanding your skillset with every project.
• Thriving in a supportive team environment that inspires you to strive for excellence.

It’s all possible with a role at Videojet, a Veralto company. You have likely purchased or used a product touched by Videojet Technologies this week—after all, Videojet is a world leader in the product identification market, providing in-line printing, coding, and marking products, consumables, and software solutions. Videojet’s technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces.

As part of the Videojet team and the broader Veralto network, you’ll work with products that make an everyday impact on the world around you—and along the way, you’ll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions.

As part of our team, you’ll make an immediate, measurable impact on Safeguarding everyday essentials. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Videojet, we value your authenticity and want your talents to shine.

We offer:

• Company Vehicle
• Bonus plan
• Eligible for benefits (medical, dental, vision & more) on day 1, no waiting period!
• Training and development opportunities
• 401K savings plan + company match
• Tuition reimbursement from Day 1
• Attractive employee referral program
• Paid Parental Leave
• Wellbeing Program, with rewards
• Employee Assistance Program (legal, financial, and counseling resources)

Reporting to the Field Service Manager, the Field Service Engineer is responsible for maintaining and supporting customer equipment, including installation, diagnostics, and troubleshooting of Videojet devices located at our customer sites. This role requires building strong, trusted relationships with customers and providing expert guidance to address their needs.

This position will be located in Columbus, OH or surrounding areas, and will be remote.

In this role, a typical day will look like:

• Provide ongoing care and support for our customer’s equipment.
• Install our products and solutions at customer locations.
• Diagnose and resolve challenges and problems.
• Become a trusted advisor and partner for our customers, to develop excellent relationships.
• Extend our Videojet footprint in the market by promoting our service agreements and newer technology.
• Extensive travel from Columbus, OH within a 2-hour radius. There will occasionally be overnight travel. (initial training requires consecutive weeks in Wood Dale, including weekends)

The essential requirements of the job include:

• 2 years of technical experience and/or customer facing roles.
• Willingness to travel 100% of the time to customer facilities.
• Associate’s/Technical degree preferred, or a combination of education and experience.
• Experience repairing, troubleshooting, and diagnosing different kinds of equipment. Electrical, Electronics or Mechanical experience is preferred.
• Valid driver’s license and clean driving record required.

Videojet is proud to be part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto’s vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you’ll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we’re Safeguarding the World’s Most Vital Resources™—and building rewarding careers along the way.

The compensation range for this role is $26.00 - $28.00 USD per hour. This job is also eligible for Incentive Pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.