HR Support Specialist - Remote Eligible

HR Support Specialist

We are seeking an HR Support Specialist to support HR service delivery across multiple countries within our global organisation. The role focuses on end-to-end HR operations, system support, and ensuring a seamless employee experience throughout the employment lifecycle.

Responsibilities

• Execute HR operational activities across supported countries within the global service delivery model ('hire to retire').
• Process organisational changes, role assignments, and basic reporting requests from the Workday reporting catalogue.
• Manage incoming queries through the global ticketing system, ensuring SLA compliance and customer satisfaction.
• Coordinate and deliver global and regional tasks contributing to HR Support objectives worldwide.
• Support system rollouts and Workday module enablement.
• Advise HR and business stakeholders on the correct use of global reports and dashboards in Workday.
• Collaborate with HR teams, subject matter experts, and Processes & Tools colleagues to operationalise new procedures.
• Support Workday Learning set-ups and partner with global course owners.
• Train new HR team members globally in Workday processes and global procedures.
• Participate in testing activities for Workday releases and related HR systems.
• Support local, regional, and global audits and ensure accurate process execution.
• Assist with service improvements, special requests, and HR technology projects.

Requirements

• 2–3 years of experience in HR operations, HR support, or HR systems OR a relevant HR-related degree.
• Demonstrated experience in HR process improvement or project coordination.
• Strong understanding of HR systems, ideally Workday.
• Excellent communication and interpersonal skills.
• Ability to work independently, with high accountability and proactiveness.
• Comfortable working in virtual and cross-regional teams.
• Detail-oriented, structured, and committed to deadlines.
• Strong collaboration skills and an execution-focused mindset.
• Fluency in English, both written and spoken.

Reporting & Collaboration

• Reports directly to the HR Support Manager.
• Works closely with the global HR Support team and supports colleagues during peak periods or absences as instructed.

Recruitment Process Notice

Due to upcoming holiday periods, there may be delays in reviewing applications and contacting candidates. We kindly ask for your patience, and we will follow up on applications at the beginning of January.

If you are motivated by impactful HR work in a truly global environment, we look forward to receiving your application.