Specialty Services Manager, Western Veterinary Specialist And Emergency Centre

Specialty Services Manager, VCA Canada, Western Veterinary Specialist and Emergency Centre

Western Veterinary Specialist and Emergency Centre is offering an excellent full-time, permanent career opportunity for an experienced Specialty Services Manager. Reporting directly to the General Manager, this role will also collaborate closely with the Medical Director, other hospital managers, and team leads. The successful candidate will support the General Manager in delivering clear communication, implementing corporate initiatives, and providing guidance to team members, ensuring operational efficiency and service excellence within a well-established hospital.

Key Responsibilities

• Support the General Manager in all aspects of operations; people, recruitment, finance, capital expenditures, inventory and special projects
• Oversee the department to ensure efficient workflow, high standards of patient care and excellent client service
• Prepare for and lead change management initiatives, driving positive change while thoughtfully balancing people, operational, and financial impacts
• Lead, coach and support your team on scheduling, training and performance management
• Monitor labour utilization, productivity and scheduling to ensure appropriate staffing levels and cost control
• Manage department budgets, track expenses and support financial performance

Qualifications

• Experience: A minimum of 3 years of experience successfully managing and leading multidisciplinary teams, ideally in a medical or hospital environment
• Financials: experience managing budgets, monitoring expenses, and optimizing resource utilization
• Adaptability: Ability to operate effectively in a fast-paced, evolving environment and manage competing priorities
• Leadership: Experience leading multiple teams in an operational setting with strong communication and coaching skills
• Team Development: Ability to mentor, motivate, and retain high-performing staff
• Communication: Exceptional ability to adapt communication style to diverse audiences

What We Can Offer You!

• Competitive wages and benefits!
• Exceptional career development: there is room to grow here!
• RRSP Employer 5 % Match Program – saving for your future just got easier!
• VCA Canada Student Loan RRSP Program – Ask us more!
• Employee Assistance Program to support your health and wellbeing
• Referral Bonus Rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!