Client Service Representative

Client Service Representative Wanted!

Experience Preferred | Part-time | Nights & Rotating Weekends Required

*IF YOU CANNOT WORK WEEKENDS, PLEASE DO NOT APPLY*

Location: 300 Main Street, Suite 53, Madison, NJ 07940 We've recently upgraded to a beautiful, state-of-the-art facility—still in the heart of the same amazing town we love!

Pay: $18–$20/hr

Are you passionate about people and pets? Do you thrive in a fast-paced, fun, and supportive environment?

We're looking for a dynamic Client Service Representative to join our dedicated team at VCA Madison Animal Hospital!

For over 40 years, our AAHA-accredited hospital has been helping pets live their happiest, healthiest lives. We're proud of our high standards, our compassionate care, and most of all—our incredible team. If you love animals, enjoy problem-solving, and find joy in connecting with pet parents, we want to hear from you!

Why You'll Love Working at VCA Madison:

• A warm, welcoming team that truly feels like family
• A culture that celebrates your unique personality and talents
• Opportunities to grow into leadership roles
• Endless learning through WOOF University
• Deeply discounted pet care for your own furry friends
• A chance to give back through local shelter partnerships and VCA Charities

What You'll Be Doing:

As the friendly face (and voice!) of our hospital, you'll play a key role in creating lasting connections with our clients and their pets. You'll be:

• Greeting clients with a smile and making them feel at home
• Scheduling appointments and answering calls
• Educating pet parents on services and wellness tips
• Managing payments and explaining treatment plans
• Handling records and supporting hospital upkeep to keep everything running smoothly

Benefits & Perks Include:

• Competitive hourly pay
• Medical, Dental & Vision coverage
• 401(k) with company match
• Life & Long-Term Disability insurance
• Paid Parental Leave
• Access to Headspace wellness app
• Opportunities to teach, mentor, and grow!

Come be part of something special—where pets are family, your team has your back, and your work truly matters.

Apply today—we can't wait to meet you!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.