Facility Management Supervisor – Soft Services

Facility Management Supervisor – Soft Services

Vattenfall is one of Europe’s largest producers and retailers of electricity and heat. Our main markets are Sweden, Germany, the Netherlands, Denmark, and the United Kingdom. Within the Vattenfall Group, there are around 20,000 employees. We have electrified industries, delivered energy to homes, and transformed existence through innovation for over a century. We now want to make it possible to live fossil-free and we are driving the transition to a sustainable energy system.

About the Role

We are now looking for two Facility Management Supervisors within Soft Services for the region north and middle of our organization Real Estate and Facility Management!

Real Estate & Facility Management is a Shared Service organization that is responsible for Vattenfall Norden’s leased and owned office buildings, as well as all services needed for the facilities and office environments to function well. This includes responsibility for rental contracts, external and internal service and maintenance of the properties, as well as office services that range from security, reception, housekeeping, office supplies, coffee and fruit, mail handling, document archiving, exchange, furniture, and interior design.

As a Facility Management Supervisor for Soft Services, you will be responsible for the active leadership of the daily property and service operations within the activity services and cleaning of our facilities and offices. You will drive improvements for all establishments for assigned properties and be responsible for the operation and follow-up of KPIs and operational budgets.

Your duties include:

• Managing and following up on the operations with the help of suppliers for facility management, including case management and operational meetings.
• Addressing deficiencies in the delivery.
• Participate in and propose and evaluate operational improvements.
• Work for consensus between suppliers and our organization.
• Actively work on the well-being within the organization and in the relationship with our suppliers.
• Responsible for creating and following up on the operational budget for housekeeping and activity services.
• Invoice and case management in IT system.
• Coordination responsibility in our offices in Luleå and Umeå or Motala and Uppsala.

Requirements

We are looking for someone who has:

• Relevant education in Facility Management or equivalent experience in the delivery of Facility Management services.
• Several years of experience in a similar role within the operation of and service delivery to commercial properties.
• IT and system familiar with practical experience in MS Office, invoice management systems, and case management systems within facility management or similar activity.
• Knowledge of occupational health and safety legislation and experience in working with preventive measures for a safe working environment.
• Experience in managing, controlling, and following up on suppliers of housekeeping, office services, and property management.
• Driving license class B.
• Very good knowledge of Swedish and English.

It is advantageous if you also have:

• Education in and practical experience in working with housekeeping standard INSTA800.
• Practical experience in working with continuous improvements of office and activity-supporting services in large workplaces.
• Experience in the delivery of activity-supporting services within manufacturing or process industry.
• Experience as a coordination responsibility for the working environment.
• Experience as a safety representative.
• Experience in purchasing services.
• Education and practical experience as a project or assignment leader.
• Experience in a leading role.
• Professional experience in operational practical work in housekeeping, customer service, or hospitality.

We are looking for someone who, with the help of IT and suppliers and with a proactive working method, can deliver office services to ensure a good and safe working environment for our employees in northern and middle Sweden over time. You have relevant education and experience in the delivery of office services at such a level that you can not only manage our current service delivery but also contribute to the development of these services.

Being able to create good personal and effective working relationships with our suppliers and colleagues is extremely important to manage the service delivery in such a large geographical area. You are responsible for some work environment issues, drive operational meetings with our suppliers, and hold house meetings with our tenants. You must therefore be service-oriented and good at communication and administration.

In addition to being part of shaping the future of the smart energy community, we offer you a developing and varied job with many contact points. For us at Vattenfall, it is important that work and private life have a good balance, which is why we offer flexibility in work and the possibility to work from home when needed. We also have many other employee benefits such as reduced working hours, favorable pension agreements, parental leave supplements, and more.

Location: Luleå, Umeå, Storuman, Linköping, Motala, Norrköping or Solna.

Since we own and rent properties throughout the country, the job involves many service trips by car and/or train within the region. Applicants must not only accept this but also find it fun to be able to thrive with the job in the long term.

For more information about the job for placement in middle Sweden, contact recruiting manager Erik Westberg, erik.westberg@vattenfall.com. For questions about the job for placement in northern Sweden, contact recruiting manager John Hamberg, john.hamberg@vattenfall.com. For questions about the recruitment process, contact recruiter Jennifer Wikström, jennifer.wikstroem@vattenfall.com.

Union representatives are Rolf Ohlsson (Akademikerna), Christer Gustafsson (Ledarna), Juha Siipilehto (SEKO) and Anders Bohlin (Unionen). You can reach all of them via Vattenfall’s switchboard, 08 739 50 00.

Welcome to apply by October 12, 2025. We do not accept personal letters in the application. You apply quickly and easily by answering selection questions and attaching your CV. We only accept applications through our website.

At Vattenfall, we value being active, positive, open, and safety-conscious. We are looking for employees who share our vision and can contribute to strengthening our company culture. We are convinced that diversity contributes to building a more profitable and attractive company and strive to be good role models when it comes to diversity. Vattenfall works actively to ensure that all employees have the same opportunities and rights regardless of age, ethnic or cultural background, gender, religion/belief, sexual orientation, or functional variation.