Internal IT Operations Specialist

Internal IT Operations Specialist

The Internal IT Operations Specialist is responsible for managing and maintaining internal systems, services, and security measures across Varnish Software. You will be given a high level of autonomy and trust, allowing you to solve issues independently and define the structure of the role.

Daily tasks include:

Implementation and maintenance of internal systems and services, ensuring optimal performance and security. Managing and improving IT security policies, aligning with ISO27001 and best practices. Creating and maintaining documentation of internal systems and services when needed. Cost control and budgeting for internal IT services and tools. Providing support for colleagues on IT-related issues, ensuring a smooth end-user experience. Managing the internal Helpdesk and handling tickets in a structured and efficient manner. Collaborating on security improvements, including access controls, endpoint security, and incident response plans. Ensuring compliance with ISO27001 and contributing to audits and continuous improvement of security protocols.

Technical skills and knowledge:

• Strong knowledge of operating within Linux and Mac environments
  • Known and operated open source software.
  • Experience with Infrastructure as code.
  • Knowledge of single sign on solutions.
• Basic to intermediate knowledge of network administration, including:
  • Understanding of DNS, VPN, firewalls, and routing concepts.
  • Experience in managing network security, access controls, and monitoring tools.
  • Ability to troubleshoot connectivity and infrastructure-related issues.
• Security best practices, including:
  • Endpoint security and device management (MDM solutions, patching, and compliance).
  • Identity & Access Management (IAM), including role-based access control.
  • Incident response and threat detection, with the ability to escalate security risks.
  • Data protection and encryption standards.
• Structured mindset, ensuring organized documentation and process optimization.
• Great communication skills in English, with the ability to translate complex IT concepts for non-technical users. Good communication skills in Norwegian or Swedish is a plus.

Soft Skills:

• Proactive and solution-oriented, able to work independently while managing multiple priorities.
• Collaborative and open-minded, fostering strong relationships across teams.
• Detail-oriented and structured, ensuring accuracy in documentation and system configurations.
• Friendly and approachable, providing user-friendly IT support to all employees.

Collaboration:

As Internal IT Manager, you will work closely with the R&D department, while also collaborating with other departments across the company to provide support, security improvements, and process optimization.

Location:

Oslo

About Varnish Software:

Varnish Software is a leading provider of advanced web acceleration and content delivery solutions. Our innovative technology helps businesses worldwide enhance website performance, improve user experience, and scale their digital presence efficiently. With a robust suite of products and services, including Varnish Cache, Varnish Enterprise, and Varnish Controller, we empower organizations to deliver lightning-fast content delivery, reduce server load, and handle high traffic volumes effortlessly.

Join us in revolutionizing the digital landscape with cutting-edge solutions that redefine web performance optimization!

About the team:

Our Research & Development team develops and maintains the Varnish Software products, which includes Varnish Enterprise, Varnish Controller and Varnish Traffic Router. We're a group of open-minded, friendly, and curious software engineers, eager to exploring and pushing the boundaries of what's possible in content delivery.

We embrace a company culture inspired by innovation and teamwork. For us, a sense of belonging, equality and trust is key for building high performing teams who thrive as professionals and individuals.

Benefits, Perks & Salary Range:

At our Varnish Software, we believe that a happy and healthy team is the foundation of our success. That's why we offer a range of benefits and perks, including flexible working arrangements, generous parental pay, employee wellness programs, and extra vacation days. These initiatives are designed to support your work-life balance, personal wellbeing, and overall job satisfaction.