Senior Network Security Engineer - Zscaler

Senior Network Services Engineer

In this role you will:

• Provide senior level network services including installing, configuring, and integrating Zscaler security technologies.
• Identify and validate project solutions, justifies business need, and manages product procurement.
• Participate in advanced security policy decisions including firewall and SASE logic reviews to improve user experience and security posture.
• Identify and implement automation opportunities to increase productivity and maintain high quality deployments.
• Partner with vendors and internal partners to design and optimize security solution deployments.
• Provide advanced network analytics for complex issues elevated from Tier 2 support groups.
• Work closely with developers to implement reliable, manageable, and secure solutions that meet Vanguard standards and add client value.
• Identify performance issues, interpret trends (e.g., traces of network traffic), and implement improvements.
• Write documentation, including policies and procedures. Create diagrams, including solution designs.
• Adds, updates, and closes records in the IT Problem Management and Change Management databases.
• Train and mentor staff including formal training sessions, one-on-one sessions, and recommending training vendors.
• Complete capacity planning activities, including monitoring and tracking capacity metrics. Initiates actions to prevent degradation caused by capacity issues.
• Thoroughly understand and comply with IT/security policies and procedures, especially those for quality and productivity standards that enable the team to meet established client service levels.
• Participate in special projects and performs other related duties as assigned.

What it takes:

• Undergraduate degree in a related field or the equivalent combination of training and experience.
• Five years' network technician experience.
• Previous experience with Palo Alto firewalls.
• Working understanding of code and scripting (e.g., Python, Ansible, Terraform)
• Strong written and verbal communication skills, including presentation skills.
• Strong analysis and problem solving skills.
• Strong project leadership skills.

Special Factors:

Sponsorship:

Vanguard is not offering visa sponsorship for this position.

About Vanguard:

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work:

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.