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Application Engineer - III

Build secure, scalable chat and contact center solutions for client engagement
Manchester, England, United Kingdom
Senior
yesterday
Vanguard

Vanguard

Offers low-cost index funds, ETFs, and investment services focused on long-term, diversified, and retirement-oriented asset management.

Application Engineer

Are you passionate about creating innovative digital experiences? At Vanguard, we're passionate about giving UK investors the best chance of investor success. Join our team as an Application Engineer and help build cutting-edge chat and contact center solutions. You'll work with modern technologies to deliver secure, scalable, and intuitive platforms that enhance client engagement and drive exceptional service. You will provide advanced level system analysis, design, development, and implementation of applications and databases, under general direction.

In this role you will:

  • Provides senior level system analysis, design, development, and implementation of applications and databases. Integrates third party products.
  • Translates technical specifications into code for complex new or enhancement projects for internal clients. Writes programs, develops code, tests artifacts, and produces reports. Employs software development techniques to ensure tests are implemented in a way that support automation.
  • Elevates code into the development, test, and production environments on schedule. Provides follow-up production support. Submits change control requests and documents.
  • Thoroughly understands software development methodology. Thoroughly understands development architecture standards. Trains and mentors staff with less experience. Resolves elevated issues.
  • Participates in design, code, and test inspections throughout the life cycle to identify issues. Explain technical considerations at related meetings, including those with internal clients. Performs systems analysis activities.
  • Thoroughly understands client's business functions and technology needs. Has a broad understanding of Vanguard's technologies, tools, and applications, including those that interface with business area and systems.
  • Interfaces with cross functional team members and communicates systems issues at the appropriate technical level for each audience.
  • Thoroughly understands and complies with Information Technology and Information Security policies and procedures and verifies that deliverables meet requirements.
  • Participates in special projects and performs other duties as assigned.

What it takes:

  • Undergraduate degree or equivalent combination of training and experience.
  • Experience of full stack AWS IAM
  • Back end configuration
  • Data integration points

Special Factors:

  • Vanguard is not offering sponsorship for this position.
  • This is a hybrid position and would require you to work in the office Tuesday-Thursday.

Why Vanguard?

Vanguard is a different kind of investment company. It was founded in the United States in 1975 on a simple but revolutionary idea: that an investment company should manage its funds solely in the interests of its clients.

This is a philosophy that has helped millions of people around the world to achieve their goals with low-cost, uncomplicated investments.

It's what we stand for: value to investors.

Inclusion Statement:

Vanguard's continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: "Do the right thing."

We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard's core purpose through our values.

When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard's core purpose: to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.

Our commitment to equal employment opportunity:

Vanguard is an equal opportunity employer. Vanguard is committed to providing all crew members a working environment that is free from discrimination, prejudice and bias. Through this Equal Employment Opportunity (EEO) Policy, Vanguard reaffirms its commitment to equal employment opportunity for all applicants and crew members without regard to race, color, national origin or ancestry, religion, gender, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran or military status. In addition, Vanguard prohibits discrimination based on genetic information, as well as any other characteristic protected by federal, state or local law.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Vanguard. Please inform careers@vanguard.com if you need assistance completing this application or to otherwise participate in the application process.

How We Work:

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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Application Engineer - III
Manchester, England, United Kingdom
Engineering
About Vanguard
Offers low-cost index funds, ETFs, and investment services focused on long-term, diversified, and retirement-oriented asset management.