Sales Associate (M - F, 10:00am - 4:00pm)

Job Opportunity At Vanderbilt University Medical Center

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary

Perform sales, display and clerical duties under direct supervision to achieve optimum customer service goals.

Key Responsibilities:

• Assist customers on sales floor and at customer service stations
• Recognize needs with regard to merchandise location, pricing, and selection
• Handle customer problems efficiently and politely to the customer's satisfaction
• Ensure sufficient stock levels, appropriately priced for customer satisfaction
• Conduct inventory of stock on a regular schedule as established by the buyer
• Maintain accurate inventory records
• Recognize reorder needs
• Notify buyer and assist in placing reorders
• Assist in identifying and processing merchandise to be returned to vendor for credit
• Assist in receiving and pricing incoming merchandise
• Notify buyer of any discrepancies
• Assist in repricing stock such as markdowns, markups, etc.
• Maintain accurate records of price changes, etc.
• Ensure accuracy of purchase transactions
• Perform customer purchase transactions quickly and accurately
• Count and balance cash register till as necessary
• Process special orders
• Receive and process mail and phone orders promptly
• Correspond with customers as needed to ensure satisfaction
• Handle special order, general books, calculators, small electronics, etc. following standard procedures
• Ensure work environment meets departmental objectives
• Maintain attractive retail store in order to achieve merchandising objectives
• Maintain clean and orderly stockrooms and work areas to facilitate sales and stocking activities

Core Accountabilities:

• Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance.
• Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment.
• Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area.
• Team Interaction: Provides informal guidance and support to team members.

Position Qualifications:

• Responsibilities:
• Certifications:
• Work Experience:
• Relevant Work Experience
• Experience Level: Less than 1 year
• Education: High School Diploma or GED

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.