Care Partner - Emergency Services (PRN)

Patient Care Technician

The Patient Care Technician is responsible for assisting in direct patient care specific to the unit assigned; EKG's; Behavioral Health Observation; assisting with patient transfers and repositioning, transporting of patients, supplies, or specimens; and any other duties as deemed necessary to ensure optimal patient care and physician service, under the direction and supervision of the professional nurse. The Patient Care Technician is responsible to the Licensed Practical Nurse, Registered Nurse, Charge Nurse, Clinical Supervisor, Department Manager/Director, Nursing Supervisor, Associate Directors of Nursing Services and the Chief Nursing Officer.

Key Responsibilities:

• Supports patient flow and unit operations by maintaining supplies, equipment, and unit environmental standards
• Provides patient care based upon the nursing process in accordance with mission & vision, as directed and observed by the RN/LPN. Assists with procedures according to organizational/departmental standard
• Ability to work under limited supervision and to follow written and oral instructions.
• Ability to demonstrate effective communications skills, empathy, and unconditional positive regard toward all patients and co-workers
• Compliance with organizational requirements, including policies, procedures, and regulations specific to the unit.
• Maintains annual education requirements prior to due date.
• Knowledge and implementation of standardized PPE regarding the prevention / transmission of infectious disease / isolation processes.
• Other duties assigned

Core Accountabilities:

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities:

• Supporting Colleagues: Continuously improves own skills by identifying development opportunities. Seeks to understand colleagues' priorities, working styles and develops relationships across areas. Communicates effectively: Openly shares information with others and communicates in a clear and courteous manner.
• Delivering Excellent Services: Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality: Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
• Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
• Fostering Innovation: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

Responsibilities:

Certifications:

Work Experience: Relevant Work Experience

Experience Level: Less than 1 year

Education: High School Diploma or GED