Assistant Manager Patient Care Services - Outpatient Dialysis - OHO

Assistant Manager, Patient Care Services

The Assistant Manager, Patient Care Services is a direct supervisory leadership role that is a key member of the Nursing leadership team. Leads staff members and actively participates in the overall management of the area, development of clinical practice, and provision of patient care with accountabilities for implementation and outcomes for people leadership, quality, service, compliance, finance, throughput, and scheduling. Ensures the unit's optimal performance by engaging in effective problem solving for staff, patients and families and to develop/lead the assigned staff. Provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high performance culture. Under the guidance and direction of the manager, develops, implements and evaluates systems that promote cost effective quality patient care.

Shift: M-F (8:00 a.m. to 5:00 p.m.) Some Saturdays Required

Hemodialysis/Dialysis experience required. Must be a team player. Flexibility required.

Key responsibilities include:

• Under guidance of manager, implements area specific quality planned linked to the organizations goals.
• Develops, manages and evaluates area based on work team performance.
• Manages projects/on-going work activities (timelines, work plans, deliverables) and maintains alignment with strategic plan and vision.
• Acts as clinical leader and facilitates education for staff on clinical standards; routinely provides guidance/coaching to subordinates/peers within clinical specialty(ies).
• Ensures that clinical assignments are based on patient care needs and demonstrated staff competencies.

Technical capabilities include:

• Operations Planning (Novice): Demonstrates ability to anticipate resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work within areas of direct responsibility.
• People Management (Novice): Conducts performance reviews. Effectively delegates tasks to others. Coaches subordinates on technical and interpersonal topics, as well as professional development.
• Business Results (Fundamental Awareness): Implements appropriate measures for attaining business results and tracks progress in meeting goals and objectives.
• Quality Management (Novice): Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished.
• Compliance (Novice): Can explain and apply basic statutory instructions in normal situations on the job.
• Leadership (Novice): Sets the example in challenging and difficult situations. Communicates team and unit goals clearly and effectively.

Our nursing philosophy is that highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education, and research. We believe nursing is a focused art and science aimed at helping people, families, and communities reach excellent health and well-being.

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

• Affordable high quality health plan options
• Dental and/or vision plan
• 403 (b) retirement plan
• Paid time off (flex PTO)
• Tuition reimbursement and adoption assistance (maximums applied)
• Short-long term disability
• Subsidized backup childcare
• And many more...

Learn more about VUMC Nursing.

Core accountabilities include:

• Organizational impact: Plans and sets day-to-day objectives for the team that have a direct effect on the results of the department or area that the job is in.
• Problem solving/complexity of work: Resolves technical and operational problems within provided guidelines.
• Breadth of knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core capabilities include:

• Supporting colleagues: Develops self and others, builds and maintains relationships, communicates effectively.
• Delivering excellent services: Serves others with compassion, solves complex problems, offers meaningful advice and support.
• Ensuring high quality: Performs excellent work, ensures continuous improvement, fulfills safety and regulatory requirements.
• Managing resources effectively: Demonstrates accountability, stewards organizational resources, makes data-driven decisions.
• Fostering innovation: Generates new ideas, applies technology, adapts to change.

Position qualifications:

• Certifications: LIC-Registered Nurse - Licensure-Others
• Work experience: Relevant work experience
• Experience level: 2 years
• Education: Bachelor's

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.