Administrative & Clinical Support Secretary

Administrative and Clerical Secretary

Come work with us at Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for an Administrative and Clerical Secretary to join the Trauma Services team at Vancouver General Hospital in Vancouver, BC.

As an Administrative and Clerical Secretary you will:

• Work as a team member to provide clinical and administrative support.
• Type technical and non-technical material utilizing advanced wordprocessing skills, transcribe a variety of medical dictation, maintain appointment calendars, attend meetings to provide secretarial support and follow-up action, screens incoming materials, prioritize items, schedules and book patient/client appointments, create various weekly lists/schedules, and obtain patient/client information.
• Compile statistical information utilizing spreadsheet software, as applicable to program, enter billing information into a computerized billing system for submission to insurance providers, enter patient/client registration information into a computerized database, perform timekeeping and reception functions.
• Act as a receptionist by receiving patients/clients and answering telephone calls, as applicable to program may communicate with OR booking personnel to slot patients/clients into pre-arranged OR times for surgical procedures, maintain equipment and stationary needs, and maintain filing systems.

Qualifications

• Grade 12, graduation from a recognized secretarial program, supplemented by recognized courses in medical transcription.
• Three (3) years' recent, related experience or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Ability to type 60 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check. As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.

Vancouver Coastal Health is proud to be recognized as one of BC's Top Employers, Canada's Best Diversity Employers and Canada's Top Employers for Young People in 2025.