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IT Help Desk Support - health Care
Provide technical support to healthcare staff to ensure uninterrupted system operations
Manama, Capital Governorate, Bahrain
Junior
14 hours agoBe an early applicant
VAM Systems
Provides IT consulting, business solutions, and professional services specializing in banking, financial services, and enterprise technology integration.
1 Similar Job at VAM Systems
IT Helpdesk Support - Health Care
VAM Systems is currently looking for IT Helpdesk Agent for our Bahrain operations with the following skillsets and terms and conditions:
Required experience: 4 years
Skills
- Helpdesk agent with Helpdesk and customer services experience of more than 4 years in Health care sector
- 24/7 Support
- Support more than 9000 Employee
- Proficient in both written and spoken Arabic & English language
- Effective communication skills
- Problem-solving and critical thinking
- Dealing with difficult customers
- IT knowledge of computer hardware and software
- Documentation and Knowledge Base.
- Creating and maintaining a knowledge base.
- Generating and maintaining KPI Reports for Helpdesk tickets
Skills & Qualifications
- ITIL Foundation
- Health Care system experience
- Customer Service certificate
- Communication Skills
- Reporting skills
Terms and conditions
Joining time frame: (15 - 30 days)
About VAM Systems
Provides IT consulting, business solutions, and professional services specializing in banking, financial services, and enterprise technology integration.