Technical Support Technician III - Active Ts/sci Clearance

Technical Support Technician III

Working across the globe, V2X builds smart solutions designed to integrate physical and digital infrastructure from base to battlefield. We bring 120 years of successful mission support to improve security, streamline logistics, and enhance readiness. Aligned around a shared purpose, our $3.9B company and 16,000 people work alongside our clients, here and abroad, to tackle their most complex challenges with integrity, respect, responsibility, and professionalism.

V2X is seeking a Technical Support Technician III Position for our Lexington Park, MD location and the role is required to be onsite.

This position will require an active DoD Top Secret/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

The Technical Support Technician is a part of the on-site contract program management office. The incumbent provides integrated, executive level, confidential operational support to the Director of Mission Support and the on-site Contract Program Manager.

Key Responsibilities

• The Technical Support Technician provides worldwide help desk for MSD, PD 42 IUlD printers, and FACTS SCM and AM operations. Training is provided for the Property Accountability and Warehouse personnel as required in either a Classroom Environment or as OJT.
• Analyze new user requested requirements for the 11 MSD modules, recommend program changes, develop unit Testing scripts, and deploy updated program software to all users worldwide.
• The position researches and analyzes the WH stock records for items that are showing their location as 017. (Receiving Floor) and 01T (Shipping Floor) and takes resolution action or provides history of those items to the WH operations for resolution action.
• The role researches, identifies, sorts and packs chemical related equipment and interacts with the DIA DARD Project for processing turn-ins. The incumbent researches, analyzes, and provides solutions for processing of accountable items that are not recognized by the logistics systems. Providing documents that are required for DLA turn-in processing.
• Provides logistics expertise and participate in the CRP sessions for the development of the transition from FACTS 9.0 to 9.2.
• Monitors and updates as required the DIA Property Accountability and Warehouse Operations Computer Based Training Courses, MSD Property Accountability and Warehouse Operations User's Guides.
• Coordinate and assist LOG2A with SOP updates. Edit and produce a draft copy of the WI-I SOP yearly update for LOG2A approval.
• The position may serve as directed by the government to perform similar tasks as a logistics manager or planner and must be knowledgeable of property book accounting methodologies with duties to include: planning, directing, and coordinating supply operations such as inventory management, acquisition, warehouse management, traffic management, and disposal of assets.

Education / Certifications:

• Bachelor's Degree; OR Associate's degree and four (4) years of progressive experience in supply or logistics operations; OR High School Diploma and eight (8) years of progressive experience in supply or logistics operations. Experience in logistics and supply. Minimum of two (2) years demonstrated work experience directly related to material handling. Certified Data Transfer Officer desired.
• Experience:
• Experience with the operation and usage of automated accountability systems such as Defense Property Accountability System (DPAS) or DOD equivalent property accountability system.
• Experience with FACTS SCM.
• Must possess 5 years of military or DOD experience.
• Security Clearance Requirement: Must be a US Citizen with Final Top-Secret Clearance based upon a TIER 5 Background Investigation, and favorable eligibility determination for access to Sensitive Compartmented Information (SCI) and the ability to obtain and maintain a Counterintelligence (CI) Polygraph.
• Skills & Technology Used:
• Knowledge of DOD logistics, supply, and general warehouse operations.
• Knowledge in shipping, receiving, storing, issuing stock control measures and property accountability procedures.
• Knowledge in handling, movement, storage, and maintenance of government property and supplies.
• Establish and maintain stock records and other documents such as inventory, material control, accounting and supply reports.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.