Administrative Assistant (dental PAD) - Medical Services

Administrative Assistant – Dental PAD

This position will be physically located in Marshall Islands in support of LOGCAP.

The Administrative Assistant – Dental PAD provides administrative and patient administration support to the Dental Clinic within a Medical Treatment Facility (MTF). This position supports patient registration, appointment scheduling, dental records management, and coordination of dental services. The role ensures accurate documentation, smooth clinic operations, and compliance with DoD, LOGCAP, and host-nation requirements.

Responsibilities

Support dental patient registration, check-in, and check-out processes

Dental Insurance claims

Schedule, coordinate, and manage dental appointments and provider calendars

Maintain and manage dental patient records in accordance with policy and confidentiality standards

Ensure accurate entry and maintenance of patient demographic and encounter information

Coordinate patient flow within the dental clinic to support efficient operations

Assist dental providers and clinic leadership with administrative documentation and reporting

Maintain filing systems, logs, and administrative records required for clinic operations

Respond professionally to patient inquiries and provide customer service support

Ensure compliance with HIPAA, DoD, and LOGCAP administrative standards

Support audits, inspections, and quality assurance activities

Participate in training and process improvement initiatives

Perform other duties as assigned

Qualifications

Minimum Qualifications:

Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.

Education:

High school diploma or equivalent required

Associate degree in Medical Administration, Health Services Administration, or related field preferred

Experience:

Minimum of 2 years of administrative or patient administration experience, preferably in a dental or healthcare setting

Licensure / Registration:

None required

Certification:

Basic Life Support (BLS) preferred

Clearance Requirements:

Ability to meet all deployment, security, and credentialing requirements

Additional Requirements:

Must maintain required clearances and deployment eligibility for the duration of employment

Must comply with all LOGCAP, V2X, DoD, and host-nation policies

Ability to work independently and as part of a multidisciplinary dental and medical team

Skills:

Knowledge of patient administration and healthcare administrative processes

Familiarity with dental clinic operations preferred

Strong organizational and time-management skills

Excellent communication and customer service abilities

Ability to maintain confidentiality and handle sensitive information

Proficiency with office software and healthcare information systems

Ability to work effectively in a deployed, austere, or high-tempo environment

Working Conditions:

None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)

Physical Requirements:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.

Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.

Must comply with all Fire and Safety Regulations and post policies.

At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.