Program Manager, Tennis Operations (americas)

UTR Sports Event Coordinator

Why UTR Sports

UTR Sports is a Silicon Valley, remote-friendly, people-driven company on a mission to grow the sport of tennis by connecting players globally through level-based play, innovative events, and a digital marketplace. We are both a technology and tennis event company. Our innovative tools and technology make tennis better for all players and providers, with our gold-standard UTR tennis rating system at the core, powering level-based play around the globe. We proudly operate the UTR Pro Tennis Tour with Federations and venues to support aspiring pro players and provide new pathways for competitive juniors.

We are backed by impressive investors in sports, technology and media including Amazon, Roger Federer's Team8, Novak Djokovic, Sportradar, Tennis Channel, Tennis Australia and Larry Ellison.

The Opportunity

This is an awesome opportunity for someone who wants to put their sports background to work. You will work closely with event organizers, players and our internal team to deliver the highest quality tournaments. If you are looking for an opportunity to combine your passion for sports, preferably tennis, with event management skills, this may be the perfect job for you. Plus you get to travel to some really cool places.

What You Will Do

Responsible for in-venue operations during UTR Pro Tennis Tour (PTT) events including liaison with the tournament director, venue staff, referee, chair umpires, and players.

Interact with organizers for PTT to ensure compliance with rules and regulations and automate processes.

Coordinate between the UTR Sports team and tournament organizers to update daily tasks such as results, order of play, draws, scheduling, etc.

Responsible for the creation of event registration boards in monday.com for PTT

Back-end management of UTR Pro Tennis Tour entries, withdrawals, fines, etc.

Monitor communication channels between all parties throughout events

Support players with correspondence to questions through email, in-app messaging, and other communication channels

Conduct and analyze post-event metrics and surveys

Assist in the coordination and communication of travel-related housing staff, officials, etc. on the PTT

Travel to be onsite at tournaments up to 25% of the time