Parking Services Assistant Supervisor

Parking Services Assistant Supervisor

Hiring Department: Parking and Transportation Services

Position Open To: All Applicants

Weekly Scheduled Hours: 24

FLSA Status: Non-Exempt

Earliest Start Date: Immediately

Position Duration: Expected to Continue

Location: UT Main Campus

UT Parking and Transportation Services is responsible for the management of over 17,000 parking spaces on campus, including 12 parking garages and more than 50 surface parking lots. Our operations include the distribution and regulation of daily, permitted, and event parking, as well as the maintenance of parking lots and garages. We also provide assistance to those parked on or traveling through campus. This assistance includes jump-starts and opening vehicles for those locked out.

Your skills will make a difference.

You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

Position is year-round. Must also be available to work during the summer months. Working schedule based on needs of business and varies weekly. Flexibility required. Evenings, weekends, holidays required. Must work a minimum of 24 hours a week up to 29 hours a week. Other related functions as assigned. Must work each home football game.

Responsibilities

• Sets up, takes down, maintains and inventories all equipment needed for all parking arrangements. Prepares reports regarding operation and status of area or responsibility. Develops and conducts on-going training sessions for parking personnel. Adheres to departmental protocol for dealing with emergency situations. Drives UT vehicle. Must work each home football game, including holidays. Must have cell phone capable of sending and receiving email.
• Arranges for necessary signage, barricades, maps or passes needed for any parking purposes. Supervises cash accountability operations and provides reports to management.
• Counsels support staff on parking issues and customer service skills. Evaluates staff in the operation of parking facilities. Determines personnel, equipment, materials and supplies needed. Assists in resolving issues or complaints from faculty, staff, students and the public.
• Assists in the coordination of parking arrangements for major public events, performances, graduations, meetings and conferences. Implements parking operations policies and regulations. Assists in developing office procedures. Schedules routine vehicle maintenance and other repairs as needed.
• Assists the supervision of parking operations in order to keep parking areas accessible to authorized permit holders and special patrons. Provides information regarding parking rules and regulations and availability of parking in different areas of campus to faculty, staff, students and the public. Provides directional information as requested. Reports traffic and parking conditions and incidents. Prepares correspondence.
• Other related functions as assigned. Must work all home football games.

Required Qualifications

High school graduation or GED. A combination of three years' experience in leadership roles, working with money, keeping records, and working in a fast-paced environment. One year of supervisory experience. Must have well demonstrated computer skills; professional demeanor; flexibility; show attention to detail; have reliable transportation; display punctual, dependable attendance; show proven customer service skills; show proven supervisory skills. Must be available to work through the summer months and during winter break. Must also be available to work on weekends and during the late afternoon and evening hours during the week. Must have a valid Texas Driver's License.

Preferred Qualifications

More than three years of combined relative accounting experience. More than one year university operations experience. Related experience in the operation of a university parking or other high volume parking system. Experience working in multiple garage environment. Demonstrated effective inter-personal communication skills, both written and verbal.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$20.00/hour

Working Conditions

• Uniforms and/or Personal Protection Equipment (PPE)
• May work in all weather conditions
• May work in extreme temperatures
• Generally standard office conditions
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs
• Lifting and moving
• Driving a vehicle or cart

Work Shift

PART-TIME position - 24 hours weekly, variable schedule

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities