Catering Services Administrative Associate

Catering Services Administrative Associate

The Catering Services Administrative Associate serves as the first point of contact for Forty Acres Catering, providing exceptional front-line customer service and administrative support. This position plays a key role in supporting daily operations by greeting guests coming to the office, managing incoming calls and emails, maintaining a clean and welcoming front office space, assisting with basic catering logistics, and handling essential clerical and operational tasks.

The responsibilities include:

• Serve as the first point of contact for guests, clients, and vendors for Forty Acres Catering front desk. Answer and route incoming phone calls, provide information about catering services, and direct inquiries to appropriate team members. Respond to email inquiries with professionalism and courtesy in a timely manner.
• Print and prepare catering labels for events. Submit Maintenance Request Forms (MRFs) for office equipment, vehicles, or facilities issues. Submit IT tickets as needed. Support basic printer maintenance and coordination of service requests Assist with submitting and tracking vehicle fleet maintenance or service needs. Perform simple drop-off deliveries on campus for catering orders when needed. Enter weekly and monthly inventory. Assist with student interviews conducted by Catering Supervisor.
• Maintain cleanliness and organization of the front office and shared common areas. Monitor inventory and order office supplies to ensure adequate stock for daily operations. Organize storage of printed materials, supplies, and catering packaging items. Other duties as assigned.

Required qualifications include:

• At least 5 years of clerical experience with a High School Diploma, or at least 1 year of experience at the Administrative Assistant level with a Bachelor's Degree.

Preferred qualifications include:

• Experience in food service, catering, or hospitality environments.
• Knowledge of procedures for maintenance, fleet, or inventory requests.
• Familiarity with work order systems and scheduling tools.
• Experience with Microsoft Teams and/or Box.
• Experience with Spoonfed, or other similar beverage event order system.
• Proficient in Microsoft Office Suite (Outlook, Word, Excel).
• Strong communication and interpersonal skills.

Salary range is $43,500+ depending on qualifications.

Working conditions may include:

• May work in all weather conditions.
• May work around standard office conditions.
• Repetitive use of keyboard at a workstation.
• Use of manual dexterity.
• Climbing stairs.
• Lifting and moving.

Work shift is Monday – Friday, 8:00AM – 5:00PM. Work hours may vary to include early mornings and weekends as needed.

Required materials include:

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important information for applicants who are NOT current university employees or contingent workers:

You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL required materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important information for current university employees and contingent workers:

As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional required materials (letter of interest, references, etc.) that were noted above.

Employment eligibility, retirement plan eligibility, background checks, equal opportunity employer, pay transparency, employment eligibility verification, E-Verify, and compliance information have been removed as per the instructions.