Ephraim Education Center Coordinator

Coordinator

Incumbents in the Coordinator series perform a combination of program-related and/or administrative functions to support community, social, and instructional programs; and/or coordinate people, events, or facilities.

Responsibilities

Serve as receptionist for the USU Ephraim Center, which includes proper, courteous phone etiquette and greeting the public in a friendly, professional manner.

Assist with hiring and onboarding new classroom facilitators.

Provide facilitator training on:

• Facilitating Connect classes
• Proctoring tests
• Finding/learning applicable policies
• Completing day to day operations of the center.

Prepare monthly facilitator schedule.

Maintain a daily log of education-related contacts via phone and in person.

Schedule classes and meetings in classrooms accurately and in a timely manner according to current enrollment reports. Update scheduling changes with the Scheduling in Logan.

Prepare class rolls each semester.

Be familiar with student-related policies to be able to answer basic questions.

Assist with marketing strategies where appropriate.

Facilitate classes, including checking in and getting classes started promptly, and maintaining class rolls accurately.

Have the ability to troubleshoot equipment malfunctions and know appropriate people to call for help.

Know how to dial in to a Zoom class when it doesn't come up automatically.

Be proficient in using Slack to communicate quickly and effectively about classes.

Manage testing center, including:

• Training new staff on test proctoring
• Keeping proctoring instruction sheets current for other staff, including pesticide test, food safety managers test, Prov tests, and other non-USU tests.
• Following instructions in MATS or instruction sheets, proctor exams and quizzes ensuring student honesty and integrity.

Act as liaison between students, instructors, and university administrators.

Access Southwest My.USU.edu page weekly to be aware of posts and important information for students.

Collect information, verify, and keep up-to-date records of inventory for the eleven centers in the Southwest Region.

Complete desktop deposits within three days when checks are received as payment for test proctoring. Then will email the deposit documents to the business assistant for the Wasatch and Central/Southwest Regions.

Coordinate with other schedulers and assist in class scheduling for the Central/Southwest Region each semester by:

• Assisting DOSS with enrollment issues and corrections as needed.
• Changing courses that are approved to be offered in the Central/Southwest Region from Reserved to Pending in SSASECT.
• Add Central/Southwest classrooms for all Zoom classes into SSASECT.

Play a key role in preparing for and assisting during Central/Southwest graduation to include:

• Helping to double check graduation list for accuracy.
• Ensuring we have all of the essential regalia, i.e., gowns, hoods, caps, tassels, and honors cords, and assembling all regalia for ease of pick up by graduates.
• Notifying the business assistant of what items need to be ordered.
• Handing out regalia to graduates at graduation.
• Assisting with other tasks as needed.

Perform miscellaneous job-related duties as assigned.

Qualifications

Minimum Qualifications

• Good communication and organizational skills.
• Basic knowledge of computers with experience in Microsoft Office Word, Excel and Outlook.
• Willingness to learn simple technology skills.
• Dependability and ability to work independently.
• Good leadership skills.
• Integrity and ability to maintain student confidentiality.

Preferred Qualifications

• An Associate Degree or successful completion of some college classes.
• Two years of proven successful work experience.

Required Documents

Along with the online application, please attach:

• Resume to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV"
• Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Advertised Salary

$17 per hour, depending on experience

ADA

Employees typically work in an office environment and are protected from weather conditions or contaminants, but not necessarily occasional temperature changes. However, in certain instances employees may work outdoors and may not be protected from weather conditions. Employees nearly continuously sit and often use repetitive hand motions.

University Highlights

Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact.

USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties.

Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement.

Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU.

The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu.

*updated 09/2025

Notice of Non-discrimination

In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring, promotion, transfer, or termination based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity, disability, status as a protected veteran, or any other status protected by University policy or any other federal, state, or local law.

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In all circumstances, Utah State University follows state and federal laws related to sex-segregated spaces.

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