Teen Support Specialist

Teen Support Specialist

Friends of Switchpoint is a non-profit organization that has been serving those individuals, families and veterans experiencing poverty and homelessness since 2014. Our mission is to empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community. Our vision is to believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstance.

Culture values include kindness, connection, kinship, self-worth, and self-reliance. Guiding principles are kindness, leadership, transparency, authenticity, positive influence, and the golden rule. Our motto is it takes all of us to end homelessness.

Job summary: The teen living center is a 24/7 live-in center for homeless teens ages 16-18. We are looking for reliable energetic individuals with a passion for serving our residents who come from diverse backgrounds and may need extra support. The teen support specialist will foster a welcoming, safe and secure environment.

Responsibilities include direct care, such as actively listening to the needs of the teens and acting to meet those needs appropriately, understanding and implementing switchpoint's mission and values and adhering to all policies and procedures, assisting with meal preparation, homework, and overseeing chores, maintaining detailed daily logs of teens' activities, incidents, and concerns, promptly communicating concerns about teens to management, completing necessary paperwork and documentation accurately and timely, participating in staff meetings, shift reports, and training sessions, and providing life skills support to teens: budgeting, cooking, cleaning, calendaring, goal setting, time management, healthy relationships, etc. Facility management includes maintaining a clean and organized home environment, conducting regular bag and room checks to ensure teens' safety and well-being, and updating maintenance log with maintenance requests.

Qualifications include a high school diploma or equivalent, bachelor's degree preferred, must be at least 21 years old, ability to set strong boundaries, maintain confidentiality, and exercise discretion, experience working with youth, preferably in a social services or residential setting, strong interpersonal, organizational, time management, and communication skills, ability to work independently and as part of a team, valid driver's license and clean driving record, ability to stand, walk, bend, and lift up to 50 pounds. This is a drug and alcohol-free house, no staff may participate in on site drug or alcohol use, including smoking/vaping.

Compensation: wage range: $16 - $18/hour. Switchpoint offers, for full-time employees, a benefits package that includes medical/vision/dental, PTO, and up to 5% 401k match.