Strategy And Ops Lead, Services Delivery

Strategy And Operations Lead

Our company changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! We're building a stronger, more connected Services Delivery organization at Adobe, and we're looking for a Strategy and Operations Lead to help us get there. In this role, we work together to understand complex problems, improve how our teams operate, and develop clearer ways for people to make decisions. Rather than focusing on reporting, we focus on how the business works end-to-end - from planning and forecasting to delivery efficiency and scaling global operations. We partner closely with leaders across the organization to bring clarity, structure, and thoughtful problem-solving to big questions. This role is a great fit for someone who enjoys moving between high-level strategy and hands-on analysis, and who wants to help build how a growing services organization works.

What We'll Do Together:

• Understand and solve important problems
• Turn insight into action
• Improve how we work
• Build scalable insight

What You Bring:

• Experience: 7+ years in management consulting, strategy and operations, business operations, or similar roles
• Experience solving complex problems that span multiple teams
• Experience interacting with senior and executive leaders
• Analytical Skills: Strong Excel skills, including modeling and scenario analysis
• Experience using BI tools (Power BI preferred)
• Experienced in partnering with data and engineering teams
• How You Work: You think in systems and consider second and third-order effects
• You communicate clearly and make complex topics easy to understand
• You're comfortable with ambiguity and can define the right work without much direction
• You're willing to question assumptions in a thoughtful, constructive way
• Bonus Skills: Experience in Professional Services

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.