Solutions Consultant, Sales

Remote Technical Solutions Consultant

This position is responsible for providing technical and functional solution discovery and demonstrations to prospective and existing customers to support new sales, retention, and expansion opportunities. Create and deliver Henry Schein One (HS1) presentations and product demonstrations that reflect the value of the solution and outcomes provided to the customer. Primary focus and expertise is on customers in the 1 to 8 private practice segments. Design, validate, and present HS1 software solutions to include advanced product concepts, future direction, and third-party complimentary products. Present and articulate HS1 product's strengths, relative to competitors. Partner with marketing to create content including videos, webinars, and presentations as needed.

What you will do:

* Spend up to 80% of time performing technical presentations for customers, partners, and prospects. Work with senior staff to keep up to date on business-critical dental solutions, HS1 products, roadmaps, and services. Provide consultative technical and sales support for Dental Practice Management Solution, Dentrix Ascend-including RCM and Clinical Solutions such as Detect AI, Voice, and Imaging technologies.

* Participate in sales planning and business development activities. Begin to develop, architect, and demonstrate solutions for customers. Translate product features into customer insights and value drivers.

* Partner with the Account Management, Customer Success, and Service teams on At-Risk / High Value accounts to understand the requirements and needs of the customer. Participate in overall strategy to build a solution roadmap and mitigate risk while creating opportunities for expansion.

* Interact with Product Management to refine Henry Schein One Products and technical features to improve the user experience overall product adoption. Work collaboratively with Product Management, Marketing, and Engineering during the development, launch, and continuing refinement of existing and new HS1 products. May attend PRT Meetings and participate in go to market activities.

* Effectively communicate the necessity of required features to Product Management from the customer perspective. Use industry knowledge and competitive intelligence to create compelling cases for features that not only ensure parity but elevate the HS1 suite of products to best in class.

* Assist Manager, Solutions Consultants in tracking of planned Product Roadmap items to support the on-time delivery of new features and participate in communicating status, planned functionality, and release dates of Roadmap features.

* Participate in industry functions, seminars, and round tables to stay current with the latest in the Dental and DSO / Integrated Care Industries.

* Assist or own completion, responses, and repository of Request for Proposal and Request for Information documents.

* Collaborate with the Services and Customer Success teams to advise in the successful implementation of HS1 purchased solutions.

* May attend trade shows and create / deliver presentations at industry events.

Travel/Physical Demands:

* Travel typically less than 10%. Office environment. No special physical demands required.

Qualifications Must Have:

* Typically 5 or more years of increasing responsibility in terms of dental practice experience

* Minimum of 5 years of prior Pre-Sales, Technical/Systems...

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.