Program Support Assistant – Master Of Healthcare Administration (MHA) Program

Program Support Assistant – Master of Healthcare Administration (MHA) Program

Join the growing team of the Master of Healthcare Administration (MHA) Program. The MHA Program is seeking a motivated and professional student to join our team as an Office Assistant. In this role, you'll be at the center of a dynamic, fast-paced academic program, gaining hands-on experience in administration, event coordination, and customer service. From greeting students and visitors and supporting faculty to preparing for student events, you'll play an essential part in creating a welcoming and professional environment for our MHA community. This position offers an excellent opportunity for students to refine their organizational, communication, and leadership skills while gaining practical experience that is applicable across various industries. If you're detail-driven, enjoy helping others, and want to be part of a program that makes an impact, we invite you to apply. You'll not only contribute to the success of the MHA program but also gain valuable experience that will elevate your academic and career journey.

Responsibilities/Minimum Qualifications:

• Must be a current University of Utah student. High school diploma or equivalent required.
• A passion for hospitality and events, with a commitment to delivering exceptional customer service to students, faculty, and staff.
• Detail-oriented, efficient, self-reliant, and a team player who thrives in a fast-paced environment.
• Ability to work effectively under pressure and independently with minimal supervision.
• Proven ability to work well in a team setting and communicate effectively.
• Professional phone etiquette and excellent written and verbal communication skills.
• Professional business casual attire is required.
• Ability to lift, carry, and move up to 20 lbs. and stand for extended periods in preparation for events.

Key Responsibilities:

• Administrative & Office Support:
• Provide front desk coverage and greet visitors.
• Answer and screen phone calls; respond to inquiries via email and in person.
• Maintain and order office supplies; handle incoming and outgoing mail.
• Support general data entry, printing, filing, and organizing program materials.
• Schedule meetings, manage calendars, and assist with logistics coordination.
• Help maintain program documentation, contact lists, and inventory.
• Event & Program Support:
• Assist with planning, setting up, operating, and breaking down events.
• Prepare participant materials and ensure hospitality needs are met.
• Engage with clients, students, and faculty during events to create a welcoming and professional environment.
• Participate in post-event debriefs and help implement improvements.
• Customer Engagement:
• Communicate with prospective students and clients with professionalism and warmth.
• Support outreach and follow-up communications as needed.
• Represent the MHA brand in all interactions.

Preferences:

• If you're detail-driven, customer-focused, and excited about contributing to something impactful, we want to hear from you!
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and willingness to learn new systems.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients. All qualified individuals are strongly encouraged to apply. Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status.