Product Support Sales Representative

Product Support Sales Representative

ICM Solutions is seeking a highly motivated Product Support Sales Representative at their Salt Lake City, UT location. This position will be critical to the organization's success in supporting customers in the assigned territory. You will work with our customers as a consultant in the areas of technical support and product management to ensure the best rate of return on their investment. This is a full-time benefited position with a salary & commission compensation package.

Duties & Responsibilities:

• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Reaching out to customers leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule and time frame.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market's potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities and potential for new products and services.

Required Qualifications:

• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.
• Proven work experience as a sales representative.
• Excellent knowledge of MS Office.
• Familiarity w/CRM practices along with ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).