Product Support Coordinator - Shipping & Receiving

Product Support Coordinator

Product Support Coordinator - Shipping & Receiving

Job Title: Product Support Coordinator

Pay Rate: $18-$24/hr (depending on experience)

Location: Ogden, UT

Start Date: Right Away

Shift: 1st shift: 6:00am -2:30pm (Monday through Friday)

Keywords: #ProductSupport #Manufacturingjobs

Benefits:

* Medical / Health Benefits with multiple plan options, Flexible Spending Accounts, Dental and Vision

* 401k

* On the job training / cross-training

* Life Insurance, disability insurance

* Voluntary life insurance for family members available.

* Accident and critical illness insurance optional.

* Scheduled performance reviews

* Referral program

Responsibilities:

Parts Identification & Inventory Management

• Understand the requirement to identify parts using the proper identification methods and equipment indicated by the traveller and/or blueprint preferred.
• Review traveller or other appropriate documents to determine if the instructions are appropriate. Recommend identification method changes as appropriate.
• Maintain accurate serialized records.
• Maintain effective control of shelf-life/cure dated items.
• Maintain the equipment and supplies necessary to accomplish assigned responsibilities.

Shipping

• Prepare parts and/or materials to assure safe handling for shipment including the completion of the necessary paperwork and shipping records.
• Prepare packaging per specifications for shipment including computer input for necessary labels, forms and shipping records.
• Interpret shipping instruction as referenced on company documents or customer, government specifications or standards related to preservation and packing.
• Prepare stencils and mark shipments in a legible manner.
• Prepare air bills, bills of lading and sales order forms for the carrier and company records.
• Contact carriers for dispatching shipments, establishing rates or tracing follow-up information.
• If required, establish preferred carrier or method of transportation for the most economical and expeditious manner of delivery.
• Coordinate the shipping schedule to insure customer commitments are met.
• Plan for future shipments and order materials needed to make shipping containers. Prepare forms and reports.

Receiving

• Receive shipments at receiving dock and forward materials to the appropriate team.
• Weigh or count incoming/outbound parts or materials.
• Perform data input to update system records and verify all documents for completeness and accuracy.
• If required, resolve receiving issues and/or identify concerns preventing proper receiving function to take place and coordinate between departments and monitor outside vendor commitments.
• Support receiving of Electronic Test Equipment parts at DPPA (Designated Parts Pickup Area) for Electronics Lab and processing/notifying appropriate owner of the assets.

Stockroom

• Receive material, check/inspect and identify parts by type or part number.
• Prepare parts for storage and place stock in proper location as directed.
• Select parts from stock to fill orders according to parts/pick lists.
• Perform cycle inventory count.
• Maintain, update and access necessary records utilizing appropriate computer systems.
• If applicable, execute inventory control systems to add requisition, release requisition, edit, fill shortage and delete requisition.
• Prioritize workload as needed and perform basic maintenance and care of stockroom equipment.
• Place order for stockroom supplies and shipping boxes.
• Keep stockroom in clean and working order - establish 5-S cycle as appropriate and maintain work area in a neat and orderly condition.
• Create visual identification/labels to maintain effective traceability and stock control.
• Maintain effective control of shelf-life/cure dated items.
• Maintain effective control of stockroom as bonded room, limit access as appropriate.
• Observe all safety rules and regulations.

Qualifications:

• Three years related product support experience or demonstrated ability to perform described position responsibilities.
• Thorough knowledge of policies, procedures and systems in several functional areas and ability to effectively troubleshoot problem situations.
• May be required to operate moving and lifting equipment and meet OSHA safety qualifications.
• Preferred experience in the use of forklift, may require forklift operator certificate.
• Proficient knowledge of computer terminal operations.
• Must demonstrate manual dexterity.
• Ability to perform basic mathematical calculations.
• Proficient in reading, understanding and interpreting related forms and specifications.
• May be required to lift up to 50 pounds.
• Must demonstrate effective verbal, written and interpersonal communication skills.
• Ability to work effectively with others and be a participative team player.
• Support continuous improvement efforts.
• Familiarity in the use of Digital Equipment/Camera and Digital Media preferred.
• Experience with R-Card, MSS, AMAPS, Solumina and other manufacturing travellers/routers preferred.
• Preferred working knowledge in the use of identification equipment, labeling and shipping equipment.
• Familiarity in the use of Inventory Management System preferred and able to report critical shortages to appropriate organizations.
• Understanding of Export Control and International Shipping requirements preferred.
• Familiarity with ESD parts, packaging and equipment required.
• Perform other related responsibilities.

If you are interested in this role, please apply via the apply now link provided.