Peer Support Manager

Peer Support Specialist Manager

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission. We are hiring a full time Peer Support Specialist Manager in Salt Lake City, Utah. The Peer Support Specialist Manager provides a variety of targeted services with residential patients, all within the scope of their job. These services range from general support to developing Wellness Recovery Action Plans. The Peer Support Specialist Manager is responsible for providing the highest quality possible care to every client served. This role can be complex as support staff must navigate between varying interests. For example, while client advocacy and rapport must be priorities, consideration must be given to the treatment implications of interventions prescribed by clinical staff. This role requires strong collaborative skills, as Peer Support Specialist Manager works with various teams, including treatment teams and recovery support staff. The Peer Support Specialist Manager assists the Director of Substance Use Disorder Treatment Services and Residential Program Managers in providing the highest quality care to all program participants. The overall goals of this position are to (a) provide high-quality care for clients, (b) provide a high level of customer service for funders, clients, and other stakeholders, (c) provide support for the clinical and client advocate staff, and (d) work to increase client retention in the residential setting. Tired of working 40+ hours per week? Join our team and enjoy a standardized 36-hour work week. Pay Range: $49,000 - $53,000. Flexible schedule. Our full-time benefits include: robust paid time off program with enhanced benefits as you grow with us, 15 paid holidays annually, including your birthday, 401(k) employer matching, opportunity for annual merit increase and annual bonus, medical, dental, vision, life insurance.

Requirements:

• Must be Peer Support Certified
• Industry experience within substance abuse preferred
• An exceptional understanding of personal and professional boundaries is required for this position
• Must have the ability to work accurately and efficiently with high attention to detail
• Must have excellent interpersonal communication skills (i.e., listening, verbal, and written skills)
• Must possess excellent problem solving and decision making skills

Education and Experience:

• A high school diploma or Associates Degree and an active license in the State of Utah as a certified peer support specialist, is preferred
• Education in the Utah State Peer Support Specialist is highly preferred, but not required
• Experience in both substance abuse and mental health treatment field is preferred

Duties include but not limited to:

• Assists Client Advocate staff in managing the milieu during evening hours, including behavior management, client de-escalation, on-call support, and assistance in emergency medical situations
• Provides support to clinical staff, in being familiar with the core modalities (REBT, MRT, and MI) that are used in FSH programming
• Communicates treatment needs, as possibly identified during regular wellness recovery planning sessions, to the clinical and case management teams
• Assists in monitoring each client's program adherence, drug-test results, and group attendance and addresses problems as they arise
• Utilizes other software programs as needed (e.g., Microsoft Word, Excel)
• Maintains organizational expectations for clinical productivity
• Attends all relevant employee training classes and clinical staff meetings
• Collaborates and consults with supervisors, treatment-team members, community partners, and other relevant parties concerning clinical issues

For more information about our non-profit organization, you can visit our website at www.firststephouse.org. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.