Patient Financial Services Representative - Remote - Remote Eligible

Patient Financial Services Representative

A Pacific Northwest-based healthcare provider is interested in hiring a fully remote Patient Financial Services Representative to add to their team! This is a long term opportunity to join a growing regional brand. Candidates must sit out of PST or MST states! The team is targeting candidates with 2 years in Healthcare Revenue Cycle Billing.

Description:

Serve as the primary point of contact for patients regarding billing questions, insurance coverage, payment options, and financial responsibilities. Research and resolve complex billing inquiries by reviewing account histories and collaborating with relevant departments. Process patient payments, document all interactions accurately in the EMR system, and maintain confidentiality in accordance with HIPAA regulations. Contact patients proactively to discuss outstanding balances, negotiate payment arrangements, and monitor self-pay accounts for timely follow-up on delinquent accounts. Identify and resolve billing discrepancies that impact patient balances or payment delays. Conduct financial assessments to determine eligibility for internal financial assistance and administer charity care programs per established guidelines. Screen patients for eligibility in government programs (e.g., Medicaid, Medicare, CHIP) and guide them through the application process. Calculate patient financial responsibility estimates prior to services and ensure cost transparency. Coordinate with clinical teams to remove financial barriers and support patient access to care. Stay current on healthcare billing regulations, payer policies, and financial assistance programs to ensure compliance and informed support. Participate in continuous improvement initiatives to enhance workflow efficiency and the overall patient financial experience. Support team goals by contributing to collection targets, patient satisfaction, and account resolution metrics, while remaining cross-trained in other revenue cycle functions for backup support. Other duties as assigned.

Skills & Qualifications:

Associate's degree in Healthcare Administration, Finance, or a related field. 2+ years of experience in healthcare revenue cycle billing. Proficient in using healthcare billing software, CRM systems, and financial assistance program platforms. Strong understanding of government healthcare programs and eligibility requirements, including Medicaid and Medicare. Working knowledge of HIPAA regulations and the Fair Debt Collection Practices Act (FDCPA).

Job Type & Location:

This is a Contract to Hire position based out of Salt Lake City, UT. Pay and Benefits The pay range for this position is $22.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

This position is anticipated to close on Mar 2, 2026.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.