Loan Support Specialist - Documentation

Loan Support Specialist

We are searching for a Loan Support Specialist with a focus on documentation to join our Loans team! This position performs operational tasks to support the Loan Department, Credit Administration, and other departments in the preparation of consumer and commercial loan documents. Apply for this position if you are interested in ensuring accuracy and the timely delivery of loan documents to the lender, while providing expertise in loan coding and compliance to meet Bank policy standards!

Duties and responsibilities:

• Proficiency in consumer lending, base knowledge of commercial lending and construction loan lending
• Maintains effective loan verification procedures to ensure proper compliance. Analysis of the lender documentation checklist to ensure accuracy of fees, loan coding and exceptions according to Glacier Bank loan policy
• Monitors and obtains verification of loan approval limits/authorities for each loan
• Prepares and gathers loan documentation, creates files and preps for loan boarding process
• Ensures that all compliance regulations pertaining to documentation are met within the scope of the credit. Reviews and enters compliance information such as, HMDA, CRA, STLV, BIC, FHLB
• Reviews collateral documentation through a comparison to loan request, ensuring the accuracy of the security documents
• Monitors flood determination information supplied by the lender to ensure appropriate documents are prepared by the loan closing date, and that they meet regulatory guidelines
• Verifies the lender documentation checklist for completeness to ensure accuracy of fees, loan coding and exceptions according to loan policy
• Provides accurate and timely loan documents to lenders
• Reviews the documents as each loan is processed, to verify accuracy and completeness
• Package and coordinate with lending staff. Remotely prints or emails loan document package to the appropriate bank office if requested
• Maintains current knowledge of all facets of the Bank's documentation software and core system. DecisionPro, LaserPro, Jack Henry, nCino programs
• Maintains department pipeline maintenance - keep status of loans through loan process up-to-date. Supports in ensuring all loans are completed
• Develops a general understanding of all functions related to Loan Operations and its role to the Bank
• Monitors and provides service to the department inbox. Replies to all and follows guidelines for timely responses

Additional responsibilities:

• Regular and predictable attendance in order to accomplish, among other things, in-person contact with customers
• Represent FCBU in a professional manner which includes a professional image, confidentiality, a positive "can-do" attitude, punctuality, flexibility, and adaptability in meeting bank and customer needs
• Keep work area tidy and maintain customer privacy
• Responsible for timely completion of all required compliance and security training implemented by GBCI and FCBU
• Must comply with applicable laws and regulations, including but not limited to: the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Adhere and support the FCBU Values and Purpose
• Keeps management appropriately informed of area activities and of any significant problems
• Provide superior internal and external customer service: must demonstrate self-governance, courtesy and respect towards external...

Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.