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Internship - Customer Support Engineer

Assist in troubleshooting and maintaining ASML lithography systems at customer sites
Salt Lake City
Internship
yesterday
Utah Staffing

Utah Staffing

A government-affiliated entity providing employment services and resources within the state of Utah.

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ASML US Internship Opportunity

ASML US brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world's leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics.

The Customer Support (CS) organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at customer sites and the necessary transfer of know-how to the customer. This internship sits within our DUV team that partners with the local Customer Support branches to perform these tasks for the customers within the TI cluster.

Your Assignment:

  • The goal of the internship is to work in a team environment alongside local experienced engineers, project managers, and leaders to gain insight into the ASML ways of working and our groundbreaking technology.
  • Specific projects will be tailored to match the education/experience level of the intern as well as the intern's learning objectives for the summer.
  • Interns will typically be required to document and present their findings as well as making an end of summer presentation to the group about what they achieved during their internship.
  • Past projects have included:
    • Identifying and documenting goals and targets (KPIs).
    • Evaluating current processes and updating documentation to adhere to continuous improvement methodologies (LEAN/6 Sigma).
    • Creating data visualizations to identify potential opportunities for automation (Tableau/Power BI/Python).
    • Collaborating with Engineers from other areas and shifts to identify Best Known Methods (BKMs).
    • Participating in projects to improve performance of the FAB.

Education and Experience:

  • Minimum 60 hours completed towards a Bachelor's degree in an Engineering field and an expected graduation date of December 2026 or May 2027.
  • Preferred majors: Electrical Engineering, Electronics, Micro-electronics, Mechanical Engineering, Material Science Engineering, Chemical Engineering or IC manufacturing.
  • Knowledgeable in MS Office applications - Excel, OneNote, Teams, PowerPoint.

Skills:

  • Can observe and respond to people and situations and interact with others encountered in the course of work.
  • Can learn and apply new information or skills.
  • Must be able to read and interpret data, information, and documents.
  • Strong customer focus and commitment to customer satisfaction through prioritization, quality, efficiency and professionalism.
  • Ability to complete assignments with attention to detail and high degree of accuracy.
  • Proven ability to perform effectively in a demanding environment with changing workloads and deadlines.
  • Result driven-demonstrate ownership and accountability.
  • Identifies bottlenecks and drives improvements.
  • Work independently or as part of a team and follow through on...

For full info follow application link. EEO/AA/M/F/Vet/Disabled

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Internship - Customer Support Engineer
Salt Lake City
Support
About Utah Staffing
A government-affiliated entity providing employment services and resources within the state of Utah.