Human Resources Technician

Human Resources Technician

The City of West Jordan, UT is seeking to hire a full-time Human Resources Technician. Under direction of the HR Manager, performs administration support, and coordination of duties related to scheduling, performance reviews, record keeping, orientation, and onboarding/offboarding. As directed, coordinates assigned HR administrative processes, procedures, and programs. Provides responsible general HR assistance to employees.

Essential Duties:

• Assist with the recruiting process by coordinating and scheduling interviews, preparing interview packets, and overseeing administrative documentation as required.
• Provide support with employee onboarding and offboarding; assist in the completion and tracking of all necessary new hire and exiting paperwork, coordinate with various departments, and conduct orientation sessions for new hires
• Manage and update employee records, ensuring confidentiality and accuracy.
• Organize random drug and alcohol testing coordination for the City.
• Process the new hire and annual drivers' license verification process.
• Maintain the HRIS administration, data entry, and auditing as requested.
• Process HR invoices, mail, and packages; and order HR supplies.
• Prepare, print, and maintain employee access badges.
• Act as a point of contact for employees' HR-related queries, providing guidance on policies, procedures, and resolving routine employee issues.
• Respond to employment verifications and other external inquiries.
• Direct GRAMA requests for the HR Division in coordination with the HR Manager.
• Support the HR Manager with the city-wide training as directed; schedule online and in-person training, and track progress as requested.
• Serve as a liaison with employees, public and private organizations, community groups, and other organizations; provide information and assistance regarding human resources programs and services; and receive and direct complaints and questions relating to human resources.
• Perform other related duties and responsibilities as assigned.

Minimum Qualifications:

• Education: Associate degree with major course work in human resources or related field. Directly related work experience may be substituted for education on a year-for-year basis.
• Experience: One-year human resources experience including HR cross-functional experience in one or more of the following areas: recruitment and selection, benefits, compensation, employee training, and/or employee relations. HR working experience in municipality a plus.
• Computer proficiency in MS Office and HRIS systems.
• Certifications/Licenses: Valid Utah Driver's License

Knowledge, Skills, and Abilities:

• Knowledge of HR laws and regulations.
• Pertinent federal, state, and local laws, codes, and regulations including administrative and departmental policies and procedures.
• Principles and practices of performance evaluation, training, and staff development.
• Project management principles and concepts.
• Research and reporting methods, techniques, and procedures.
• Modern office practices, methods, and computer equipment.
• Principles and procedures of statistical and administrative record keeping.
• Skill with operating office equipment including computer equipment and software.
• Ability to prepare research on a wide variety of human resources and administrative topics.
• Interpret and apply administrative and human resources policies and procedures.
• Independently perform the full range of responsible and difficult analytical and administrative work involving the use of independent judgment and personal initiative.
• Understand the organization and operation of the Human Resources Division and of outside agencies as necessary to assume assigned responsibilities.
• Communicate clearly and concisely, both orally and in writing.
• Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work.

Working Conditions and Physical Demands:

• Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening.
• Occasional travel to different sites and locations.