Field Service Technician

Field Service Technician

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Moog Defense Sector is looking for a Field Service Representative/Technician in Salt Lake City, UT. This role provides technical support and on-site repair/diagnostic services at customer locations CONUS/OCONUS, including potentially austere environments. The position supports system end-users, industry partners, and customers by delivering hands on technical expertise, equipment operation training, and field servicing of Moog designed products.

When not deployed, the FSR/Technician performs a variety of technical tasks in support of Moog's Defense Sector programs. These include mechanical/electrical assembly, prototype and production build support, integration and testing activities, troubleshooting, equipment operation, repair tasks, and technical documentation. The role serves as a key interface between field users and Moog engineering and program teams, ensuring high-quality customer support and valuable feedback for product improvements.

To be considered for the Field Service Representative role, here's what you'll need to bring with you:

• Work requires advanced knowledge of the job, including the practical application of specialized methods and techniques. This knowledge is typically acquired through (1) a secondary school qualification (i.e., a HS diploma, GED, etc. in the US) or basic vocational/technical education in related discipline and (2) a minimum of 5 years of relevant experience.
• Prior experience working as a Field Service Representative, Field Service Technician, AandT, or comparable hands-on technical role.
• Experience working in challenging or austere environments, either through defense contracting, military service, or equivalent technical field assignments.
• Technical training or trade school education in electrical, avionics, weapon systems, or related areas.
• Strong mechanical assembly, blueprint/schematic reading, and equipment operation capabilities.
• Skilled in troubleshooting, test procedures, inspection practices, and the use of hand/power tools.
• Ability to quickly learn Moog products and systems even when documentation production quantities are limited.
• Demonstrated communication skills for working effectively with technical and non-technical customers.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook.
• Valid US Driver License, and the ability to obtain a US Government Secret Security Clearance.

Desired Qualifications:

• Experience with Mobile-Low, slow, small-unmanned aircraft Integrated Defeat System (MLIDS) or similar defense-related systems.
• Experience with crew-served weapons, medium caliber weapons, guided rockets, remote weapon systems, or related platforms.

As an Field Service Representative you will be responsible to:

• Assess, diagnose, and respond to system or product issues in a timely, professional manner.
• Perform hands-on troubleshooting using mechanical, electrical, and diagnostic skills to identify root causes and propose solutions.
• Train personnel in the safe and effective operation, maintenance, and basic servicing of Moog hardware and systems.
• Support field installations, maintenance, repairs, retrofits, ATPs and other service-related activities at customer's facilities or field locations.
• Inspect and verify completed field work to ensure...