Field Service Engineer II (electron Microscopy) (remote - SLC)

Job Posting

Work Schedule: Standard (Mon-Fri) Environmental Conditions: Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)

Job Description: When you join us at Thermo Fisher Scientific, you'll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Division: The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

How You Will Make an Impact: Field Service Engineers provide technical support and assistance, ensuring the efficient performance of equipment and systems, e.g. Metrios 6 (S)TEM, Helios 5 DualBeam, etc. You will work directly with customers to address their needs, ensuring customer satisfaction and product efficiency.

Key Responsibilities

• Manage and complete more complex service tasks independently.
• Ensure compliance with safety and regulatory standards.
• Ensure accurate and detailed service reports are generated.
• Provide expertise and recommendations on technical issues.
• Collaborate with clients to understand their needs and tailor solutions.
• Offer technical training support to Field Service Engineer I.
• Participate in work schedules creation with colleagues and/or management.
• Provide sales leads and feedback to support teams.

Territory

Up to 50% mix travel within Minneapolis-St. Paul metropolitan area and domestic

Minimum Education

Bachelor's degree or higher in mechatronics, electronics/engineering, or equivalent.

Minimum Experience

2+ years of experience in a related field.

Knowledge, Skills, Abilities

• Analytical troubleshooting and problem-solving abilities.
• Interest in technology and IT trends.
• Knowledge of electron microscopes is an advantage.

Physical Requirements / Work Environment

Excellent hand-eye coordination and manual dexterity.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!

Compensation and Benefits

The hourly pay range estimated for this position based in Minnesota is $28.85–$43.27. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees' Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.