Executive Director, Division Operations

Executive Director, Division Operations

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Executive Director, Division Operations for JLL's Technology Division within Work Dynamics is a key senior leadership role responsible for translating our division's vision into tangible results. This leader will serve as a trusted advisor to the Division President and Managing Directors, driving efficiency and operational excellence across a global, matrixed environment. The Business Services and Programs Lead will manage internal, routine business functions, allowing our client-facing leaders to remain focused on market expansion, building industry eminence, and nurturing key client relationships. This role requires a proven leader who can shape and execute strategy, optimize workflows, and unify teams. By leveraging a deep network within the firm, the Operations Director will champion transformational change and influence cross-functional teams to execute strategic goals with precision and agility.

Key Responsibilities:

• Operational Leadership and Efficiency: Drive the day-to-day internal operations of the division. This includes overseeing critical business processes such as internal audits, compliance, training, reporting, and other systems. Lead efforts to streamline workflows and eliminate inefficiencies to foster a more agile and effective operating model.
• Strategic Execution and Program Management: Partner with senior leadership to design and implement strategic initiatives that enhance financial performance. Oversee the successful execution of all divisional and corporate programs, ensuring teams have the resources and support needed to deliver with impact. This involves translating high-level vision into actionable outcomes and aligning key activities with broader business objectives.
• Vision and Innovation: Act as a thought partner to senior leaders, guiding the development of new initiatives and proposing innovative solutions that set JLL apart in the marketplace. Foster a culture of...

JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran's status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.