Division Volunteer Coordinator - Aging Services

Volunteer Program Coordinator

Salt Lake County…A career with a purpose in the community you love! Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here: At Salt Lake County our culture is woven into all aspects of our work and our employees' lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop. Surround yourself with peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place…its our heart and service that bring us together. We encourage a work life balance.

A career with Salt Lake County includes several benefits and perks. We support our employees with 12 holidays, up to 24 vacation days, 12 sick days and one personal day every year. Additional benefits include: retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution, medical coverage including a 100% county paid premium option-dental and vision coverage including coverage for adult designees, health savings account with a county contribution up to $1200/year, flexible spending account, 100% county-paid long-term disability and short-term disability option, professional development including professional membership fees paid, tuition reimbursement, plus onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities.

Job Summary

Coordinates a volunteer program. Recruits, trains, orients, and manages volunteers. Serves as a liaison between the agency and a wide variety of community groups.

Minimum Qualifications

Three (3) years of experience in a field closely related to these duties; or an equivalent combination of related education and at least one (1) year of experience. Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

Essential Functions

• Recruits, selects, onboards, and trains volunteers on program policies and procedures. Develops volunteer job descriptions and prepares training materials. Participates in the development of an annual recruitment plan.
• Manages and evaluates daily volunteer operations following program and division procedures and Federal, State, and County rules and regulations.
• Maintains program records retention in compliance with Federal, State, and County regulations.
• Serves as a liaison between volunteers and program staff.
• Works with staff to identify needs and opportunities for volunteers and designs programs to fill those needs.
• Plans recognition events.
• Represents the agency's volunteer program to the public. Works with agency communication staff to prepare and distribute promotional materials, articles, public service announcements, and public outreach materials.
• Resolves issues that may arise involving volunteers or the program.
• Creates and maintains a variety of records, reports, and correspondence. Manages outcome data collection as part of reporting requirements.
• Provides resource information, referrals, and assistance to clients seeking access to services for older adults.

Knowledge, Skills, and Abilities (KSA)

Knowledge of: marketing strategies and techniques used in volunteer programs, volunteer recruitment, development, and management, management and supervisory principles and practices, computer software related to job-specific duties. Skills and abilities to: provide leadership and direction, develop and give effective presentations, exercise good analytical judgment, establish and maintain effective working relationships with community and private organizations, act independently, organize workloads and prioritize tasks to adhere to deadlines, provide superior customer service, relate to individuals from various social, ethnic, and economic backgrounds, communicate effectively both verbally and in writing.