Desktop Support Technician

Desktop Support

Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Salt Lake City, Utah. They will be joining the Enterprise Technology Operations Group specially on the Shared Support team. You will be working with an onsite 5 days a week with a team of 3 other technicians to support roughly 3,000 end users across 3 offices in the Salt Lake City area. The ideal candidate will be career oriented with extensive experience in a hands-on IT support role, excellent communication skills, ability to interact/support with C-level executives and a willingness to learn new technologies. Most of the work revolves around break/fix and event planning/preparation but could vary with any ad-hoc requests from the end users. This person should have experience supporting a wide variety of end user technologies (desktops, printers, laptops, connectivity, AV, conference rooms, etc.) and be looking to grow within an organization.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and requirements:

• 2+ years of experience working in a Desktop Support role within an enterprise organization
• Experience supporting Windows environments and Microsoft Suite
• Extensive experience with hardware and software related support issues
• Use of ServiceNow ticketing system
• Experience supporting Macs
• Experience supporting/troubleshooting mobile devices