Customer Service Representative | Logan,

Customer Service Representative | Logan,UT

Nexeo is hiring a Customer Service Representative on behalf of a debt collection company in Logan, Utah. This full-time, in-office role focuses on outbound customer contact, managing a portfolio of accounts, and working with individuals who have outstanding debt to establish payment arrangements. This position is ideal for someone who is comfortable with outbound calling, account management, and maintaining a professional, respectful approach in sensitive financial conversations.

Responsibilities:

• Make outbound calls to individuals regarding outstanding debts
• Manage a portfolio of assigned customer accounts
• Gather information and negotiate payment arrangements
• Leave voicemail drops and send follow-up emails and text messages
• Perform skip tracing to locate updated contact or employment information
• Prepare documentation related to potential litigation cases
• Use company-specific internal systems to document activity and update account information

Qualifications:

• Previous experience in accounts receivable (AR), collections, or call center-type work
• Comfortable and confident making outbound calls
• Ability to manage multiple accounts and prioritize tasks effectively
• Professional, respectful, and clear communication skills
• Ability to work on-site during scheduled hours

Pay Rate: $15.00 per hour

Job Type: Full-Time

Shift/Schedule: Monday Friday | 8:30 AM 5:30 PM (1-hour unpaid lunch; employees may leave for lunch)

Nexeo Benefits: Medical, Dental, Vision, Limited Life, Short-Term Disability. Refer a Friend Bonus | Other Financial Incentives (Bonuses). Weekly Pay | Direct Deposit | Rapid Pay Card. Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training. Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.