Customer Service Representative

Customer Service Representative

Now hiring: Customer Service Representative (On-site | Salt Lake City, UT) Location: Salt Lake City, UT 84119 Workplace Type: On-site (with remote option after training) Contract: Short-term 3 months (Open Enrollment Season) What You'll Do: Join a dynamic team supporting employee benefits during open enrollment! You'll handle 30–40 inbound calls daily, assist with insurance inquiries, and guide employees through benefit options with compassion and clarity. Must-Have Skills: + 1+ year of customer service experience (retail or in-person is great!) + Tech-savvy: comfortable navigating multiple tabs and tools + Strong typing and communication skills + Patience and empathy are key! Nice-to-Haves: + Call center experience + Benefits or insurance knowledge + Familiarity with open enrollment processes Why You'll Love It Here: + Fun, engaging training with treats, prizes, and candy + Build your resume with valuable call center experience + Great opportunity to earn extra cash before the holidays + Potential for contract extension or permanent placement Schedule Details: + 3 weeks of in-office training (classroom + nesting) + Remote work begins Week 4 + Shifts assigned between 6AM–6PM MST (no shift changes allowed) + Must be available 1 Saturday/month (Oct, Nov, Jan) — paid OT! + Full availability M–F between 8AM–8PM EST required + Must live within 30 minutes of the office (for equipment issues) Ready to make an impact and grow your career? Apply now and join a team that values your skills and energy! Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Salt Lake City, UT. Application Deadline This position is anticipated to close on Sep 13, 2025.