Customer Service Representative

Customer Service Representative

We are searching for another member to add to our close-knit team in Customer Service in the Salt Lake City area. We are a hard working company and are seeking to improve our performance with like-minded team players. We want employees who are creative and innovative as well as dedicated and disciplined in their approach to their jobs. Our office is fast-paced where no two days are the same. There is a high level of activity so boredom is not an option. You will handle multiple items simultaneously in a professional and courteous manner. You come in contact with many different types of people and help them with their requests. There is a team atmosphere in the office and all challenges are handled as a group. All clients need to be handled with care so we are looking for those individuals with great customer service skills. Your responsibilities will include:

• Answering fairly heavy amount of phone calls
• Working with clients and handling every phase of their jobs
• Scheduling appointments
• Working with employees in the field
• Responsible for problem resolution for clients
• Maintaining customer database and input of information into computer

Specific requirements:

• Good organization skills and be able to multi-task
• Computer experience including Word and Excel
• Strong and precise follow through
• Written and oral communication skills are essential
• Ability to prioritize work assignments, critical tasks and routine work

Hours are: Monday – Friday 8:00 am to 5:00 pm

Rate: $19 - $21 per hour