Cloud Platform Engineer I - Remote Eligible

Platform Engineer I

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We're seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

We are seeking a Platform Engineer I to join our Workload Infrastructure organization and help build, operate, and improve our enterprise cloud platforms. This role is ideal for engineers early in their careers or experienced technologists looking to transition into Platform Engineering and cloud-native infrastructure. As a Platform Engineer I, you will work alongside senior platform engineers to support Kubernetes-based platforms, CI/CD pipelines, and cloud infrastructure in AWS. You'll gain hands-on experience with modern DevOps and cloud-native technologies while learning best practices for reliability, security, and scalability in large-scale enterprise environments.

What You'll Do

• Support the operation and maintenance of Kubernetes platforms (Amazon EKS) under the guidance of senior engineers.
• Assist with the implementation and upkeep of service mesh components (e.g., Istio) for secure and observable service communication.
• Contribute to CI/CD pipelines and GitOps workflows to help teams deploy applications safely and consistently.
• Partner with development, security, and operations teams to troubleshoot issues and improve platform usability.
• Write and maintain Infrastructure-as-Code (IaC) using tools like Terraform or CloudFormation.
• Participate in on-call rotations and incident response, learning how to diagnose and resolve platform issues.
• Help document platform standards, processes, and runbooks.
• Learn and apply cloud and DevOps best practices related to security, monitoring, and cost awareness.

About You

• 0–3 years of experience in software engineering, infrastructure, DevOps, SRE, or a related technical role (internships, co-ops, bootcamps, or academic projects count).
• Foundational understanding of cloud concepts (compute, networking, storage).
• Basic experience or exposure to AWS or another major cloud provider.
• Familiarity with containers and Kubernetes concepts (hands-on experience is a plus, but not required).
• Some experience with:
• CI/CD pipelines (GitHub Actions, Jenkins, GitLab CI, etc.)
• Infrastructure-as-Code or configuration management

Pay Range USD $67,480.00 - USD $96,400.00 /Yr. The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position's work location. EBSCO provides a generous benefits program including:

• Medical, Dental, Vision, Life and Disability Insurance and Flexible spending accounts
• Retirement Savings Plan
• Paid Parental Leave
• Holidays and Paid Time Off (PTO)
• Mentoring program
• And much more!

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.

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