Business Relationship Support Representative - Cardroom

Business Relationship Support Representative

Wells Fargo is seeking a Business Relationship Support Representative in Global Payments & Liquidity (GPL) as part of Enterprise Functions. In this role, you will:

Provide support for WellsOne customers

Coordinate and execute the distribution of commercial cards to designated customers.

Maintain and update customer address information to ensure accurate delivery.

Provide card shipment tracking details upon request to internal teams or customers.

Collaborate and communicate effectively with the WellsOne Service team to resolve inquiries and support card-related processes.

Help with customer associated risk management

Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.

Receive direction from leaders

Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements.

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience with WellsOne Commercial Card
• Knowledge and familiarity of WellsOne Cardroom policies, procedures and process
• Knowledge of TSYS, FedEx Ship Manager, Excel workbook tools
• Intermediate experience with Microsoft Office products; especially Outlook and Excel
• Strong analytical skills with high attention to detail and accuracy
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important

Job Expectations:

• Position schedule is Monday - Friday 8:00 AM - 4:30 PM
• Must be available to work overtime, as needed
• No hybrid schedule available
• Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

Location: 260 Charles Lindbergh Drive - Salt Lake City, UT

Salary range: $21.63 - $28.37 Hourly range

We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

• Third-Party recordings are prohibited unless authorized by Wells Fargo.
• Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Req Number: R-507262