Air Traffic Control Specialist (mss - 1, Level 10), Staff Support Specialist

Staff Support Specialist

Serves as a Staff Support Specialist (MSS- I) at En Route Level 10 facility. Responsibilities include tactical, strategic, and administrative support of multiple program areas such as training, quality control, quality assurance, traffic management, airspace and procedures, plans and programs, operational automation, military operations, special and security operations, safety management system, safety reporting and other areas of specialty identified collaboratively at the local level. The work requires a comprehensive knowledge of the ATC field and familiarization with the many integral components of the industry which comprise the National Airspace System. Specialists must have the ability to apply this knowledge to the analysis, evaluation and development of new methods, studies, approaches, and procedures. The Staff Support Specialist must be knowledgeable of agency wide programs, facility goals and objectives. Must be able to communicate clearly and tailor their message to the target audience. While not required, hardware/software experience is desirable. Some travel will be required.

The Staff Support Specialist performs daily functions of maintaining and or improving operational material and or resources within the assigned area(s) of specialty. They communicate intra / inter facility as well as among various lines of business and industry. They make recommendations for new projects/studies, taking into account available resources and the accomplishment of facility goals and objectives. They apply expertise toward the completion of projects/studies and facility reports. They analyze and evaluate the effectiveness of equipment, facilities, and procedures. They conduct investigations, evaluations, and briefs facility personnel. They develop methods to improve customer service and the quality of support provided. They collaborate freely among facilities, provide feedback and consult with other Staff Support Specialists regardless of duty location. They may perform duties outside of the facility commensurate with grade and experience.

The incumbent reports to an assigned MSS-2, 3 or 4, who provides administrative direction for facility assignments, in terms of broadly defined missions or functions within areas of specialties. The incumbent is responsible for planning, designing and completing work assignments independently. Results of the work are technically authoritative and are normally accepted without change. Work is evaluated in terms of results achieved and effectiveness in assigned program areas.

Requirements include: Must have held an FAA 2152 FG-14 or above regional or headquarters position for at least 1 year (52 weeks); OR Must have been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility; OR Must have held an MSS position for at least 1 year (52 weeks) in an ATS facility (see note above). Qualification requirements must be met by the closing date of this announcement.

Additional information includes: We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing. Legal statement: FAA employees, their spouses and minor children may not hold stock or any other securities interest in an airline, aircraft manufacturing company, or in a supplier of components of parts to an aircraft manufacturing company. This prohibition is effective on the date of your appointment. Your acceptance of the agency's Final Offer means you agree to comply with this prohibition. Questions may be directed to an agency ethics official.